Salesforce Text Messaging Integration

See why we were awarded Salesforce Most Promising Solution Provider.

"TrueDialog's Salesforce SMS texting integration is a clear step up from non-native text integrations...TrueDialog's SMS module essentially becomes a part of Salesforce CRM."

Stars

Capterra 5 Star Rated SMS Platform

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See the integration in action! Watch a short overview video.

Why We Are Better

100% Native

TrueDialog's integration is not a connector, you message directly from Salesforce CRM application.

Bulk or 2-Way SMS

Text from Lead, Contact and Opportunity records with all message activity recorded in SalesForce CRM.

Works with SalesForce Flows

Build automation and workflows easily.

USA Based Support

Headquartered in Austin, all support representatives are based in Michigan, Texas, and California.

Easily deploy and administer SMS text within Salesforce through our native integration.

Salesforce SMS Texting Made Simple

TrueDialog's Salesforce SMS texting integration isn't complicated and doesn't require IT expertise. In just minutes, your users across sales, marketing and customer service teams can begin texting. And unlike other so-called Salesforce SMS integrations, ours is truly native and provides team-based, multi-user, 2-way texting and mass SMS texting. With TrueDialog, connecting with your customers has never been easier or more efficient.

[1] Install TrueDialog

Install the TrueDialog Salesforce text messaging integration package in a few simple steps

[2] Send and receive SMS

Send and receive SMS text messages to individual Salesforce contacts and leads, or message an entire list

[3] Create new SMS

Create new SMS texting templates

[4] Review text message

Review ongoing text message activity in your Salesforce contacts

Short & Long Codes for Ultimate Flexibility & Scalability

TrueDialog offers short codes (shortened phone numbers) and long codes (traditional, 10-digit phone numbers) using our proprietary "TrueDialog" feature. Get the most out of SMS texting by using short codes for mass marketing campaigns and long codes for 2-way customer service.

Our Contact Center SMS solution empowers multiple teams and reps to see and contribute to the same text messaging thread with customers using our "Team-to-1 Dialog" feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction - with all customer data perfectly synced with customer records inside of Salesforce.

Pricing For All Business Sizes

biz pro

Business Pro

$375 /month

25,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.5 cents per message/minute on overage

Salesforce and Microsoft Dynamics CRM Integrations

enterprise

Enterprise

$899 /month

75,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.2 cents per message/minute on overage

Free Keywords Included

Salesforce and Microsoft Dynamics CRM Integrations

sm biz

Custom Enterprise

$2,499 /month

250,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

On-site Consultation

1 cent per message/minute on overage

Salesforce and Microsoft Dynamics CRM Integrations

Lower Prices with Higher Volumes

TrueDialog completes your marketing stack with a variety of integrations.

TrueDialog's cloud-based platform is an API-first approach and we’re proud to be part of the Salesforce AppExchange. We also have integrations with marketing automation platforms.

Need a fully-documented SMS API?

Our RESTful API is the newest and best in the industry. We already built what you need, so why invest in resources and waste time? Save time and move fast with TrueDialog.

Ready for a live demo?

Easily book time with the scheduler and learn how we help companies cut their texting costs and increase customer engagement.