Salesforce Text Messaging Integration

See why we were awarded Salesforce Most Promising Solution Provider.

"TrueDialog's Salesforce SMS texting integration is a clear step up from non-native text integrations...TrueDialog's SMS module essentially becomes a part of Salesforce CRM."

Capterra 5 Star Rated SMS Platform

See the integration in action! Watch a short overview video.

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Why We Are Better

100% Native

TrueDialog's integration is not a connector, you message directly from Salesforce CRM application.

Bulk or 2-Way SMS

Text from Lead, Contact and Opportunity records with all Salesforce SMS messaging activity recorded in Salesforce CRM.

Works with Salesforce Flows

Build Salesforce texting automation and workflows easily.

USA Based Support

Headquartered in Austin, all support representatives are based in Michigan, Texas, and California.

Easily deploy and administer Salesforce texting through our native integration.

Native SMS buttons and windows make starting or continuing a text conversation easy.

In the "Send SMS" window you can use templates to enable faster responses.

Once you select a template you can also edit it and utilize dynamic fields. Or write a new text.

Only TrueDialog enables you to select 1,000 records per send so you can reach more customers faster.

Stay on top of any incoming text. Alerts are natively integrated into "Notifications."

The natively integrated SMS chat window enables you to interact anywhere within Salesforce.

Natively integrated message windows on Opportunity records keep the conversation going.

If your team is on-the-go, you can also send texts directly from the Salesforce mobile app.

Salesforce SMS Texting Made Simple

TrueDialog's Salesforce SMS texting integration isn't complicated and doesn't require IT expertise. In just minutes, your users across sales, marketing and customer service teams can begin texting. And unlike other so-called Salesforce SMS integrations, ours is truly native and provides team-based, multi-user, 2-way texting and mass SMS texting. With TrueDialog, connecting with your customers has never been easier or more efficient.

Install the TrueDialog Salesforce text messaging integration package in a few simple steps

Send and receive SMS text messages to individual Salesforce contacts and leads, or message an entire list

Create new SMS texting templates to accelerate Salesforce text messaging.

Review ongoing text message activity in your Salesforce contacts

Short & Long Codes for Ultimate Flexibility & Scalability

TrueDialog offers short codes (shortened phone numbers) and long codes (traditional, 10-digit phone numbers) using our proprietary "TrueDialog" feature. Get the most out of Salesforce texting by using short codes for mass marketing campaigns and long codes for 2-way customer service.

Our Contact Center SMS solution empowers multiple teams and reps to see and contribute to the same text messaging thread with customers using our "Team-to-1 Dialog" feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction - with all customer data perfectly synced with customer records inside of Salesforce.

Pricing For All Business Sizes

Business Pro

$375 /month

25,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.5 cents per message/minute on overage

Salesforce SMS and Microsoft Dynamics CRM Integrations

Select Plan

Enterprise

$899 /month

75,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.2 cents per message/minute on overage

Free Keywords Included

Salesforce SMS and Microsoft Dynamics CRM Integrations

Select Plan

Custom Enterprise

$2,499 /month

250,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

On-site Consultation

1 cent per message/minute on overage

Salesforce SMS and Microsoft Dynamics CRM Integrations

Lower Prices with Higher Volumes

TrueDialog's Salesforce SMS complements your marketing stack with a variety of integrations.

TrueDialog Integrated SMS Texting for Hubspot

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TrueDialog's cloud-based platform is an API-first approach and we’re proud to be part of the Salesforce AppExchange. We also have integrations with marketing automation platforms.

Need a fully-documented SMS API?

Our RESTful API is the newest and best in the industry. We already built what you need, so why invest in resources and waste time? Save time and move fast with TrueDialog.

Ready for a live demo?

Easily book time with the scheduler and learn how we help companies cut their texting costs and increase customer engagement.

What Makes Us Different

We've pre-built many features to distinguish TrueDialog from other SMS vendors. Whether you use our turn-key Enterprise SMS Platform, native integration, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

SMSafe Dual Cloud-Database

TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.

TrueDialog's Unique Team-Based 2-Way Texting Feature

Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.

Android & iOS Mobile Apps

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in two-way messaging at scale.

Direct Carrier Connections

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

Experience

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

More Efficient SMS API: Lighting Fast With Less Bandwidth

Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for each message sent. Stop taxing your systems and bandwidth and get faster delivery.

Contact Center SMS Texting Solution

Pre-built feature for Call Center Managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of team-based dialog at scale for large enterprises.

Marketing & CRM Integrations

Seamlessly utilize our native Salesforce CRM integration with HubSpot, as well as Oracle Eloqua and Marketo.

Scheduling Engine

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.