Now in our 10th year serving customers, we have direct carrier connections. enterprise-grade cloud-based software and a robust ISO 9001 cloud database with 99.9% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.
Importantly, our proprietary "TrueDialog" feature enables seamless texting with both Short Codes and Long Codes all combined in the same thread, so you can send mass text messages and then effortlessly engage in one-to-one texting conversations at scale. No other text message marketing platform compares.
Easy Set-up. Short codes and long codes. Coupons. Surveys. Drill-down reporting.
We have extensive pre-built features including a Contact Center Solution and Mobile Apps. All are integrated with major CRMs. TrueDialog is the perfect SMS provider for enterprise-level Text Message Marketing.
TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime.
TrueDialog's Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Urgent Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Short codes, Shared Short codes (pending carrier approval) & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database
Move Faster. Code Less. Save Money. TrueDialog has more pre-built features than any other SMS platform. Available through our turn-key, enterprise grade platform or our brilliantly designed SMS API for developers.
Now in our 10th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.9% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
TrueDialog maintains our own duplicate Opt-Out information in our ISO 9001 Azure cloud-database for extra protection against accidentally texting a contact that has Opted-Out. This is a significant cost to us, but is greatly valued by our enterprise customers who are serious about compliance.
Our SMS Texting software includes our unique "TrueDialog" feature which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. So multiple agents can all contribute together to a text dialog with a customer. Our proprietary "Cross-Code" feature allows seamless texting with Short Codes & Long Codes in the same agent thread, so you can send mass short code messages and then effortlessly engage in 2-way personalized dialog at scale. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.
TrueDialog's SMS software is built in the Microsoft Azure Cloud with an ISO 9001 database with high reliability and security. Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors. Our enterprise-grade SMS software is built for large scale businesses.
Pre-built Android and iPhone mobile apps with full administrative controls with tiered access. Mobilize your call center agents to engage in mass texting and true 2-Way dialog at scale. Free your staff to access admin controls and engage in messaging anywhere, anytime.
Seamlessly integrate SMS Texting into information systems & CRM platforms. Our SMS Integrations are truly native to enable seamless text messaging inside Salesforce, Microsoft Dynamics, Marketo, Hubspot, Oracles' Eloqua, Campus Nexus, Velocify and others.
Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Other providers require one API call for every single message sent. So stop taxing your systems and bandwidth and get faster delivery while saving money.
For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Our scale allows for enterprise volume pricing. Save time. Code Less. Move Faster.
Contact center directors and managers can monitor response times, language and grant access to different agents at various levels of functionality: mass texting, individual texting and view only. When a rep leaves your organization, you keep the phone number, contacts and all text conversation history to maintain uninterrupted customer service.
Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.
With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.
Unlike API-only competitors, TrueDialog offers both a complete turn-key Enterprise SMS Texting Platform as well as the TrueDialog SMS API. As a result, our SMS API customers have seamless access to all of our extensive pre-built features; a clear advantage to our API-only competitors. So developers, if you want to save money, code less and move faster, see how we compare.
|Pre-Built "TrueDialog" Feature|
|Messages Per Second||240||100|
|Call Center Agent SMS Solution Included|
|Single API Call – Millions of Messages|
|Free Multi-Channel Urgent Alert System|
|SMSafe Cloud-based Dual Database|
|Pre-built Message Scheduler|
|Pre-Built Android & IOS Mobile Apps|
|SMS API Endpoints||47||3|
|Robust Drill-down Multi-tiered Reporting|
|Dedicated Long and Short Codes|
|Shared Short Codes|
|Pre-Built Coupon System|
|Call Center Module and App|
Unlike our competitors, TrueDialog’s SMS alert system is just one element of a full platform that can dramatically improve response rates for your business. Additionally, you can continue the dialog, one-to-one, when contacts reply to your broadcast.
In just one click, send SMS alerts via:
TrueDialog’s turn-key texting software is designed for enterprise business SMS solutions. Companies serious about scalability, reliability, compliance and security use TrueDialog for their opt-in SMS campaigns. Urgent Alerts, Call Center Communications, Special Offers, opt-in SMS Marketing, Mass SMS Texting and more are easily executed by our platform.
Leverage the latest cloud-based technology to seamlessly use our fully featured SaaS platform or our brilliantly designed RESTful SMS API through a secure SMS gateway. Push out a text campaign within minutes after signing up.
The TrueDialog SMS platform delivers excellent results at a low cost. Our direct connections with mobile carriers provide access to 990+ operators and 5.5 billion wireless subscribers globally. Engage in dedicated Short Code Texting, Shared-Short Code Texting, or Long Code Texting.
TrueDialog's cloud based platform has an API first approach which allows our customers to seamlessly integrate with leading CRM and Marketing Automation platforms Salesforce, Microsoft Dynamic, and Hubspot.
Our RESTful API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.