MODERN BUSINESS COMMUNICATION
Proven to be the Ultimate SMS Solution
With over a decade in business serving thousands of brands, we have built and refined our platform based on input and feedback from customers. It is easy to use, flexible, and enterprise-grade. Ready to learn more?
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Award-Winning Excellence
Our industry-leading SMS platform excels in innovation, usability, and impact. Recognized for superior innovation, security, ease of use, and scalability, our platform drives engagement, efficiency, and business growth.
Inc Power Partner
Inc’s B2B Directory of Excellence
A.I. Awards Finalist
Best Use of AI in Telecoms / Unified Communications / Conferencing
G2 High Performer
Consistent Excellence in SMS Marketing
Software Reviews Gold Medal
Awarded for Product Features and Ease of Use
G2 Users Love Us
Consistently High Ratings from Our Users
We Do Business Differently
Our customers count on us for expertise, infrastructure, and acumen in order to fully leverage SMS as a core communication channel, powering their business forward.
Superior Features
We built our platform to be easy for users and with sophisticated enterprise SMS features, including our drag-and-drop account tree and our award-winning AI-powered delivery optimization tool, TrueDelivery.
Fair & Transparent Pricing
We believe in fair and transparent pricing: no hidden fees, middlemen, or markups. Our invoices are clear, so you know exactly what you are paying for. Ranked #1 in Competitive Pricing by G2.
Security & Compliance
Built for companies who care about enterprise-grade security and industry compliance. We are SOC2 Type II and TX-Ramp certified, adhering to the framework based on NIST SP 800-53. We offer MFA and SSO, and are your trusted partner in CTIA campaign compliance, helping you quickly register both short and long codes.
We Work Where You Work
Be it in your existing tech stack, through our web application, on our mobile app, or through our API – we have the ability to work where you and your users work every day.
Multiple Communication Channels
Our platform centralizes SMS, email, voice, web chat, and social messaging for seamless, efficient and impactful communication.
Award-Winning Support
Proven Partners in Your SMS Communications. The average tenure on our customer support team is 10+ years, and we are all based in the United States. With our omnichannel customer support, your team can submit support tickets by call, text, email, or through a ticket. We are true experts and proven partners who actually answer the phone.
Fast Time to Business Value
Onboard and Launch in Two Weeks. Our onboarding process ensures that our customers are trained and their first campaign is launched in as little as two weeks. Our customers experience fast time to business value and an ROI of under 3 months.
Why TrueDialog?
The Enterprise-Grade SMS Platform Built for Ease of Use, Scale, and Compliance
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Real Customers. Real Stories.
Success Stories from Companies Using TrueDialog to Engage, Convert, and Grow
Enterprise
Sports
“True Dialogue provides excellent software and support. Best of all, they’re directly integrated with the carriers and our marketing automation platform.”
Mid-Market
Financial Services
“TrueDialog genuinely demonstrated interest in our unique needs. The onboarding team accurately outlined and supported us through the short code provisioning process. They ensured we were operational within the expected timeframe. The integration process has been seamless. Their vast API library is intuitive; we had no issue translating the needed services.”
Mid-Market
Beauty Shops
I’m able to change up the messages and test it again, and through the process of elimination, I’ve been able to tweak my messages. [TrueDelivery®] helped me simplify them. I get really excited when it says only 8% are predicted to be blocked. And I’m getting more sales because of it. Overall, it’s made my life easier.
Mid-Market
Computer Software
In today’s world of spam calls, having that text notification go out will increase your connection rates on telephones by 60%. That was one of the reasons behind us adding text as a communication channel. It’s simply the most effective way of getting a response, and I can’t preach it enough.
Mid-Market
Higher Education
Implementing a unified SMS platform is one of the things that we attribute to meeting and exceeding our enrollment goals. I don’t spend a lot of time with tasks in TrueDialog. It’s mostly automated, and the API is simple to use. It’s just straightforward and does the job. We’re really happy with it
