Texting for enterprise businesses
TrueDialog is the leading provider for mass text messaging and personalized two-way texting at scale
Through more than 10 years of carefully listening to customers, TrueDialog's SMS platform was built for big businesses but made simple for small businesses. Our direct carrier connections enable us to offer prices well below the competition. Our ISO 9001 cloud database helps us boast a 99.9% uptime. And our proprietary "TrueDialog" feature makes it the perfect solution for personalized customer engagement at scale.
TrueDialog offers a full plug-and-play business SMS solution with dozens of pre-built features as well as a fully-documented SMS API.
Mass text messages plus effortless one-to-one conversations
Our unique "TrueDialog" feature enables businesses to communicate at scale while remaining attentive to the individual customer. Send thousands of notifications, reminders, or promotions at once with the ability to answer customer questions, address issues, and provide instant, personalized customer service.
By presenting both short code and long code messages in a unified thread, each team member has better visibility into what’s already been communicated and by whom. No more clunky, frustrating interactions — instead, everyone can maintain the context of the conversation while routing issues to the correct agent.
Unbeatable pricing
TrueDialog's large volume enables us to offer the most competitive pricing in the industry. Unlike many of our competitors, we have built direct carrier connections that eliminate the middleman. With flexibility and scalability for organizations of all sizes, the more you send, the less you spend.
Easy setup
TrueDialog’s SMS platform is ready in minutes. Set up, send, and edit campaigns in three easy steps.
Fully-loaded features that integrate with CRM software
Our extensive features provide a powerful, turnkey software designed for scalability. Manage text messaging campaigns from anywhere — including inside your CRM.
TrueDialog offers more features than any other SMS provider available through our turnkey, enterprise-grade platform or our brilliantly designed API.
From large enterprises to small businesses, TrueDialog is built for scale.
We’ve grown our company by carefully listening to customers and developing solutions that serve their needs in higher education, financial services, retail, schools, contact centers, business services, healthcare, entertainment, and technology.
“Hands-down the BEST SMS platform and support you can find.”
Bryan H.
TrueDialog is an innovative communications-as-a-service company. We build technology to power scalable, personalized messaging solutions that enable enterprise businesses and institutions to reach, engage with, and provide outstanding support to their valued customers, students, and constituents.
For over 10 years, we have built our solutions by carefully listening to customers. We are an Austin-based socially conscious company committed to reducing paper-based communications.
"Hands-down the #1 form of communication for our reps.”
Admissions director