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Features
1-1 Send personalized texts, one-to-one

Bulk Text Scheduled, triggered, or manual sends

Contact Management Dynamic lists, easy imports, and more

TrueDelivery Craft texts that don’t get caught in spam

Reporting Drill downs, filters, sort and export

Admin Top rated for sophistication and ease

Security Leading enterprise security standards

Short Code Get credibility, high throughput, and reliable delivery

RCS Verified Sender and Rich Media

Mobile App Stay connected and manage SMS on the go

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Text Send SMS, MMS by short or long codes

Voice Use text-to-voice to send recorded calls

WhatsApp Message with your WhatsApp contacts

FB Messenger Message with your Facebook customers

Email Leverage email to send quick notes

WebChat Widget Integrated website chat

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Salesforce Sales Cloud

Salesforce Marketing Cloud

Hubspot

Dynamics 365

Marketo

Eloqua

Microsoft 365

SMS API

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See How This Customer Saw 85% Improved Deliverability with TrueDelivery

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See how fast ShapeNet Software onboards new clients with SMS API

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See how the team at Logan University texts with students from within Dynamics 365
Solutions

By Use Case

Marketing & Promotions Use SMS in your marketing campaigns

Sales Drive pipeline and engage returning customers

Alerts & Notifications Deliver time-sensitive notifications across text, email, voice

Customer Service Provide personalized service at scale

Enterprise Engage large audiences with secure, integrated SMS at scale

By Industry

Colleges & Universities Get students where they are - their phones

Sports & Entertainment Engage fans like never before

Financial Services Communicate instantly with customers

B2B Software SMS for sales, marketing and CS teams

Healthcare Simplify care with instant patient communication

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See why TrueDialog was awarded for innovation, reliability, and driving measurable results
Pricing

Full Platform Pricing Find the plan that works for you

Carrier Pass-Through Fees No mark-up on carrier fees

API-Only Pricing Get volume discounts for automatic API
Resources

Resource Library Browse our content library to learn more

Support Visit our help center or contact our support team

SMS Grader Find our how your SMS program scores

API Documentation Start building on our RESTful API

2026 Best Practices Report What top performers are doing differently

Featured

See our G2 Reviews
Company

Why TrueDialog See why customers choose TrueDialog

Awards Winning for our impact and innovation

Wall of love See what our customers are saying about us.

About Learn more about TrueDialog

Press & Media Our press releases and media coverage

Contact Us Visit us in Austin

Careers See what roles we are hiring for

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2025 SMS Marketing Stats & 2026 Best Practices Report

2025 SMS Marketing Stats & 2026 Best Practices

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About
Why TrueDialog
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TrueDialog powers Enterprise-Grade SMS Business Text Messaging for revenue teams to drive engagement across the customer lifecycle, and at scale. Founded in 2008, TrueDialog is a Communications-Platform-as-a-Service (CPaaS) company serving over 2,000 customers in North America that continues to innovate its messaging platform to ensure its leadership position in the industry. The technology is cloud-based and API-centric, powered by an ISO 9001 database and direct carrier connections to deliver 99.9% uptime. Customers use TrueDialog for text message marketing, mass text messaging campaigns, customer service text messaging, and employee communication.

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