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RICH COMMUNICATION SERVICES (RCS)

Smarter Messaging for the Mobile-First Era

An advanced messaging protocol that empowers businesses to deliver sleek, interactive experiences featuring rich media, verified senders, and CTA buttons directly within a customer’s native messaging inbox, with no third-party required.

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RCS messaging dashboard showing business chat interface

Engage Customers Where They’re Already Active.

RCS allows businesses to send dynamic, personalized messages that outperform traditional SMS in every metric like click-through rates, conversions, and customer satisfaction. With RCS, senders are verified and branded, making a future-proof investment for omnichannel communication.

Messages are encrypted in transit, with end-to-end encryption available in supported apps.

Up to 3072 characters vs. SMS’s 160.

Send high-resolution images, videos, GIFs, carousels, call-to-action and choice buttons.

Up to 100MB for media (Google recommends 2MB images, 10MB videos).

Real-time feedback and presence awareness.

Know when your message was read.

Launch maps, browsers, and other apps from within messages.

Why Choose TrueDialog for RCS?

TrueDialog makes enterprise-grade RCS messaging effortless, helping you expand marketing reach, enhance customer service, and streamline transactional communications. The platform is designed for simplicity and built to scale, ensuring robust security and compliance as your business grows. With native CRM integrations, award-winning support, and proven reliability, TrueDialog empowers you to launch integrated RCS campaigns that deliver real results.

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TrueDialog RCS messaging app on a mobile screen