TrueDialog natively integrates with top CRMs, marketing automation platforms, and internal communication tools like Microsoft Teams, Outlook, and more. Plus, with our powerful SMS API and developer-friendly SMS integration toolkit, you can connect the platform to custom applications and legacy systems alike.
Connect with Your Workforce
SMS for Employee Communications
Instantly send alerts, reminders, and announcements straight to the one place everyone checks: their text inbox. Whether your employees are down the hall or around the world, immediate connection is always just an SMS away.
Communicate One-on-One
Engage in two-way text conversations with anyone at your organization at any time.
Quickly connect to address urgent issues, answer questions, troubleshoot IT concerns, or guide new hires through training and onboarding in real time — whether they’re at a desk, on a job site, or out in the field.
With TrueDialog’s two-way SMS service, you’ll get instant alerts so you never miss an employee’s text. You’ll also have access to a smart library of custom, AI-generated responses so you can send highly tailored and business-aligned messages in just a few clicks.
Instantly Reach Your Entire Workforce
Connect with everyone in your staff, department, or entire organization in seconds.
Share time-sensitive updates, celebrate employee achievements, or deliver words of encouragement to boost team morale. Automatically store communications in our user-friendly platform and your CRM for audits and future reference.
TrueDialog makes it easy to send messages in bulk, giving you the power to deliver customized internal communications at scale. Effortlessly automate campaigns, set up recurring triggers for key moments, and schedule texts to reach employees when it matters most.
Frequently Asked Questions
With TrueDialog’s user-friendly contact management tool, you can easily organize and segment lists by department, role, location, or other custom criteria.
Additionally, you can import contacts from other databases in just a few clicks, and our system will automatically remove duplicates, format phone numbers, and help keep your data clean. Moreover, our dynamic lists update in real time, so you don’t have to rebuild lists for each campaign.
Thanks to enterprise-grade security, role-based access controls, and compliance with frameworks such as SOC 2 Type II and ISO 9001, you can rest assured that our platform has the built-in safeguards you need to prevent your employees’ data from falling into the wrong hands.
Texting is an incredibly powerful channel, but it’s also highly personal. In other words, use it mindfully.
Respect employees’ preferences and time zones, avoid bombarding your workforce with too many messages, and focus on sending relevant, actionable updates. Additionally, remember that industry regulations don’t only apply to texting customers — organizations must follow opt-in rules and other SMS compliance guidelines when sending messages to employees, too.