Elevate your customer experience by incorporating SMS text messaging into your Five9 Contact Center Software
. Provide a unified communication experience while improving agent productivity to delight your customers.
TrueDialog seamlessly integrates with Five9 contact centers to give agents the option to use SMS and MMS messaging in support of voice, email, social channels. This enables more customers to be handled in their preferred channel with their preferred device.
TrueDialog's Five9 texting integration allows you to send SMS text messages in real-time. Users can manually send 1-to-1 messages, or schedule 1-to-many SMS marketing campaigns directly from Five9.