Elevate your customer experience by incorporating SMS text messaging into your Five9 contact center software. Provide a unified communication experience while improving agent productivity to delight your customers.
TrueDialog seamlessly integrates with Five9 contact centers to give agents the option to use SMS and MMS messaging in support of voice, email, and social channels. Handle customers on their preferred channel with their preferred device.
TrueDialog’s Five9 texting integration enables you to send SMS text messages in real-time. Users can manually send one-to-one messages or schedule one-to-many SMS marketing campaigns directly from Five9.
Five9 Integrated Text Messaging
- Install the TrueDialog Five9 text messaging integration package in a few simple steps
- Send and receive SMS text messages to individual contacts or an entire list
- Create new SMS texting templates
- Review ongoing text message activity in your Five9 contacts
Curious about TrueDialog’s Five9 SMS texting integration? We’re here to help and would be happy to illustrate the specific features of our Five9 texting integration and answer any questions in a brief demo.
