Text Messaging Service for Businesses Across Industries
No other provider compares to our SMS platform
Through more than 10 years of carefully listening to our customers, TrueDialog provides dozens of powerful features at prices that are well below our competitors. This makes our platform the premier choice for business text messaging solutions tailored to both large enterprises and small businesses alike.
Send mass text messages and then effortlessly engage in one-to-one conversations at scale. TrueDialog’s innovative approach integrates both short code and long code messaging into a unified thread. This feature provides unparalleled clarity for text messaging service for business, ensuring that every team member has complete visibility into what has been communicated and by whom.
Our texting service for business is designed to optimize operational efficiencies and enhance customer engagement without the need for complicated setups. TrueDialog’s business text messaging app allows even the smallest business to leverage the same powerful tools and features used by large corporations, but with the simplicity and scalability necessary for small business environments.
Two-way texting used to mean one agent per customer text conversation. Not anymore.
Our state-of-the-art platform enables multiple agents to simultaneously contribute to the same text messaging thread. By keeping short code and long code messages together, you can resolve customer issues faster, improve satisfaction, and encourage full collaboration.
TrueDialog’s SMS platform includes dozens of powerful features to make your texting more efficient, more reliable, and more convenient.
Team-to-one texting
One-to-Millions mass texting
Call center texting
Multi-channel urgent alert system
SMS survey engine
SMS scheduling engine
Text coupon engine
International capabilities
Robust SMS API and documentation
Multi-channel messaging: Voice, email, SMS
Landline-enabled texting
Voice + click-to-call
Multimedia Messaging Service (MMS)
Built-in URL shortener
Send from dedicated shortcodes, shared shortcodes, long codes
Database manager and target segmentation
Drill-down reporting
Pre-built opt-in and opt-out subscription management
SMS API SDKs: PHP, Java, Ruby, .Net
SMSafe duplicate opt-out database
Our pre-built features distinguish TrueDialog from other SMS vendors. As a leading text messaging service for business, we offer a comprehensive texting service for business that includes both a turnkey enterprise SMS platform and a versatile SMS API. TrueDialog delivers more features at a lower cost, making it the ideal choice for companies seeking effective business text messaging solutions.
Whether you are integrating SMS capabilities into your existing systems or starting fresh, our business text messaging and API provide the flexibility and scalability needed to meet any business requirement. TrueDialog’s platform facilitates seamless communication with customers, enabling personalized interactions and automated responses which are critical for enhancing customer engagement and support.
Moreover, the extensive set of features offered by TrueDialog allows businesses to manage large volumes of messages efficiently, track message delivery, and analyze engagement to continuously improve communication strategies. This level of control and insight is unmatched, positioning TrueDialog as the smarter choice for business text messaging needs across various industries.
Unlike many of our competitors, TrueDialog has built direct carrier connections that eliminate the middleman and provide our customers with two huge benefits: improved deliverability by reducing potential points of failure and reliance on third parties, and significantly lower prices than our competitors.
Send mass text messages and then effortlessly engage in one-to-one conversations at scale. Fully satisfy your customer even when several agents need to get involved. By combining long code and short code messages into a single thread, multiple agents can chime into the same texting dialog to create a seamless customer experience.
Contact center directors and managers can monitor response times and language as well as grant various levels of access: mass texting, individual texting, and view-only. When a rep leaves your organization, you keep the phone number, contacts, and text conversation history to maintain uninterrupted customer service.
Why build what we’ve already built? Our full platform offers dozens of readymade features, like team-Based two-way texting, contact center SMS, text scheduling, admin controls, SMSafe dual cloud database, landline texting, multi-channel alert system, text surveys, click-to-call, and many more.
For over 10 years, TrueDialog has built our five-star rated, cloud-based SMS texting solution for large-scale businesses. Our platform features an ISO 9001 database, 99.99% uptime, direct carrier connections, and dozens of innovative features.
Never accidentally text a contact who has opted out. TrueDialog maintains our own duplicate opt-out information in an ISO 9001 cloud database. This extra layer of protection comes at a significant cost to us, but is a great value to enterprise customers who are serious about compliance. To achieve this same level of protection with other SMS APIs, developers would have to custom-build it.
Leverage RESTful APIs for seamless integration and unleash the power of real-time engagement. Build interactive journeys, deliver instant updates, and personalize connections at every touchpoint, all powered by the immediacy of SMS.
Send instant notifications and alerts with text and voice messaging.
Seamlessly integrate with CRM platforms like Salesforce, Microsoft Dynamics, and HubSpot.
Stop taxing your systems and bandwidth. Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for every message sent, slowing delivery and costing you more.
Drill down into metrics, response rates, and analytics on campaigns. Get admin reports for staff and call center agent productivity. Use our prebuilt reporting or build your own custom reports. Our CDR logs are stored, searchable, and retrievable for compliance and to easily research text message history.
TrueDialog’s turnkey texting software is designed for enterprise businesses serious about scalability, reliability, compliance, and security. Trust TrueDialog for opt-in SMS campaigns, urgent alerts, and call center communications.
TrueDialog delivers excellent results at a low cost. Our direct connections with mobile carriers provide access to 990+ operators and 5.5 billion wireless subscribers globally. Engage in dedicated short code texting, shared short code texting, or long code texting.
With the latest cloud-based technology and a brilliantly designed RESTful SMS API, you can push your first text campaign within minutes of signing up.
Ready to get started with a demo? Get started today
TrueDialog powers Enterprise-Grade SMS Business Text Messaging for revenue teams to drive engagement across the customer lifecycle, and at scale. Founded in 2008, TrueDialog is a Communications-Platform-as-a-Service (CPaaS) company serving over 2,000 customers in North America that continues to innovate its messaging platform to ensure its leadership position in the industry. The technology is cloud-based and API-centric, powered by an ISO 9001 database and direct carrier connections to deliver 99.9% uptime. Customers use TrueDialog for text message marketing, mass text messaging campaigns, customer service text messaging, and employee communication.
TERMS OF USE | PRIVACY POLICY | WEB ACCESSIBILITY | © COPYRIGHT TRUEDIALOG