Enhance employee communication with text messaging

TrueDialog’s enterprise-grade texting platform can facilitate communication for businesses of all sizes

Reach employees instantly with text messaging

Not all employees have email on their phones, but they do have text messaging. Instantly communicate important and time-sensitive information to your employees with TrueDialog’s enterprise-grade text messaging solution. We are built for big businesses, yet made easy for small businesses.

Increase Productivity

Instead of sending emails and manually making phone calls that may go unnoticed, text messages enable instant communication and can be automated or scheduled ahead of time.

Communicate Conveniently

By texting with employees, there is no learning curve or apps to download. All messages immediately hit their text inbox regardless of the type of phone that is used.

Improve Service

Mass employee texting enables staff to respond in real-time to urgent needs like a last-minute appointment or service need that requires extra resources.

Nearly 70% of employees think their organization should use text messaging to communicate with employees, and 86% say it should not be reserved for just customer communication.
(Customer Think)

How to use text messaging for employee communication

Human Resources

Notify employees about benefit enrollment dates and policy updates. Send reminders for missing documents.

Designed to meet the needs of large enterprise human resource departments, TrueDialog’s employee texting software enables team-based two-way texting that creates threaded, multi-agent, team-to-one conversations at scale. Your HR team can all contribute to a unified texting thread with each employee.

Company news

Keep employees informed on the latest news, updated processes, and upcoming events.

Leave no important message left unread. Text messages can be scheduled ahead of time and segmented by different departments within your organization to improve relevancy.

Employee scheduling

Easily confirm and reschedule work shifts for hourly or contract employees by sending a text. Get instant responses when you need extra staff for an unplanned service or meeting request. You can also integrate texting into your employee scheduling system to automate work schedule reminders.

Urgent alerts

Instantly send simultaneous mass employee urgent alerts via SMS and voice message in just one click. You can continue the dialog one-to-one when employees text a reply to your broadcast, or use our easy Click-to-Call feature.

Send employee urgent alerts via:

SMS Text Voice
Employee feedback surveys

Whether it’s providing feedback for a project or a manager/supervisor, text message surveys enable employees to quickly reply to surveys in real-time, instead of waiting for an email response.

You can send employee surveys for management feedback, effectiveness of training, staff satisfaction as well as exit feedback. 

Accounting and Finance

Ease the pain of tracking down time cards, unpaid invoices, expense reports and other missing financial documents with text message reminders to employees. Keep your finances in line and organized by staying on top of document deadlines and eliminate wasted time for email and phone call follow-ups.


Remote Employee Communication

Stay in contact with work-from-home and remote employees no matter where they are. Send text message alerts for meeting reminders, time card submissions, and project status updates. Or just send a friendly check-in to see how they are doing to build a stronger relationship. 

Key features

  • Team-to-one texting

  • One-to-Millions mass texting

  • Call center texting

  • Multi-channel urgent alert system

  • SMS survey engine

  • SMS scheduling engine

  • Text coupon engine

  • International capabilities

  • Robust SMS API and documentation

  • Multi-channel messaging: Voice, email, SMS

  • Landline-enabled texting

  • Voice + click-to-call

  • Multimedia Messaging Service (MMS)

  • Built-in URL shortener

  • Send from dedicated shortcodes, shared shortcodes, long codes

  • Database manager and target segmentation

  • Drill-down reporting

  • Pre-built opt-in and opt-out subscription management

  • SMS API SDKs: PHP, Java, Ruby, .Net

  • SMSafe duplicate opt-out database

Automate employee text message communication with CRM integrations

Automate employee text messages based on workflows inside your CRM. TrueDialog’s cloud-based platform has an API-first approach, enabling seamless integrations with most CRMs like Salesforce and Microsoft Dynamics. Segment, personalize, and automate mass text messages at scale.

Ready to take your employee experience to the next level with TrueDialog?

Sign up for a free trial of TrueDialog and start transforming your employee communication with text messaging today. No credit card required. Start sending messages in minutes.