We serve hundreds of universities, including some of the largest public and private higher education institutions in the country.
Our text messaging solution is built through years of collaborating with experts in the largest colleges & universities.
Our customers send hundreds-of-millions of text messages each year and this high volume allows us to offer prices significantly lower than our competitors.
“We are seeing a 50% response rate from text messages, a 20-fold increase from email response rates of about 1-2%”
Our higher education SMS text messaging platform is built to meet the needs of large-scale universities securely and reliably. And we built it to be easy to use for small and mid-size colleges.
With over 10 years of experience, TrueDialog has invested in building direct carrier connections which provide our customers with the highest deliverability and allows us to provide a lower price than our competitors.
Our flexible platform allows you to send mass messages and, our proprietary “TrueDialog” feature enables seamless texting with both Short Codes and Long Codes all combined in the same thread.
Use our pre-built reporting or build your own custom reports with our report endpoints. Drill-down into metrics, response rates and analytics on campaigns and also get admin reports for staff and call center agent productivity.
Engage prospective students early in the research process to answer questions about your school and your application process. For existing applicants, send text message notifications for important document deadlines and appointment reminders.
Text messaging incoming students has been shown to increase college enrollment by 11%. (University Business)
Improve student retention by sending real time and personalized text messages. Check in with students to make sure they stay on track and provide an extra nudge or motivation for students that need a bit more attention.
Understanding the financial aid process and documents needed to apply for FAFSA and scholarship opportunities can be very complicated. Simplify the process for your students by engaging in Q&A via text message and send them the necessary documents and deadline reminders to ensure a smoother process.
Unlike other campus emergency alert solutions, TrueDialog’s Urgent Alert System is included free for our Enterprise Platform customers. With TrueDialog you can simultaneously send mass student SMS text and voice message alerts in just one click, and you can continue the dialog, one-to-one, when students text a reply to your broadcast or use our easy “Click-to-Call Feature.”
Send campus alerts via:
Help students search, engage and find the ideal deal job by sending text message reminders about career fairs, internship opportunities, job listings, campus speakers, and student events.
Keeping track of alumni is an on-going challenge. Create a new alumni communication program that engages them to build stronger relationships and improve your fundraising campaigns.
Increase Productivity with TrueDialog by enabling multiple agents or staff members to simultaneously contribute to the same text messaging “thread” with your students to allow full collaboration, get issues resolved faster and improve student satisfaction. Our “Cross-Code” technology allows both Short Code & Long Code messages to seamlessly appear in the same text messaging thread to improve response rates from short code marketing campaigns or mass notifications. TrueDialog’s platform is unmatched in higher education.
TrueDialog’s Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Urgent Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Shortcodes, Shared Shortcodes & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database
TrueDialog’s cloud-based platform has an API first approach which allows our customers to seamlessly integrate with most CRMs like Salesforce and Microsoft Dynamics, and higher ed technology providers like Campus Management/CampusVue.
Schedule a call below with one of our higher education text messaging specialists and learn how you can increase enrollment, boost retention and improve overall student satisfaction.