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Transform Your CRM With Integrated SMS Text Messaging

TrueDialog's integrated SMS texting solutions provide truly native CRM texting. Send and receive text messages directly within Salesforce, Hubspot, Oracle's Eloqua, Microsoft Dynamics, CampusVue, Velocify and other CRMs.

No pop-ups, no additional windows. Text from inside your CRM. Call and let us show you a real enterprise-grade SMS integration. 

TrueDialog Integrated SMS Texting for Salesforce

Send & receive SMS text messages directly inside your Saleforce application. TrueDialog's Salesforce SMS texting integration lets you send text messages 1-to-1 from leads or contact forms, or engage in mass texting to lists you create from your custom views.

TrueDialog Integrated SMS Text for Microsoft Dynamics CRM

TrueDialog’s SMS text plugin allows Dynamics CRM users to send and receive SMS text messages from contact records individually or send mass text messages directly from inside your Dynamics instance.

TrueDialog Integrated SMS Texting for HubSpot

TrueDialog's Hubspot SMS texting integration allows Hubspot users to add text messaging inside their CRM, with no SMS programming skills needed. Seamlessly engage in 1-to-1 texting or mass texting inside your Hubspot account. No pop-ups, no additional windows. 

TrueDialog Integrated SMS Text for Campus Management / CampusVue

Speak to students where they are...their SMS text inbox! TrueDialog has built a Campus Management CampusVue SMS texting integration that allows you to send text messages and capture responses directly inside your CampusVue student information system.

TrueDialog Integrated SMS Texting for Velocify

TrueDialog's Velocify SMS texting integration allows Velocify users to add text messaging inside their sales automation software, with no SMS programming skills needed. Seamlessly engage in 1-to-1 texting or mass texting inside your Velocify account. No pop-ups, no additional windows. 

TrueDialog Integrated SMS Text for Eloqua

TrueDialog’s SMS text plugin allows Eloqua users to send and receive SMS text messages from contact records individually or send mass text messages directly from inside your Eloqua instance.

What Makes Us Different

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

Professional Administrative Controls:

Contact center directors and managers can monitor response times, language and grant access to different agents at various levels of functionality: mass texting, individual texting and view only. When a rep leaves your organization, you keep the phone number, contacts and all text conversation history to maintain uninterrupted customer service.

Our Unique “TrueDialog” Feature:

Agents can handle multiple customer conversations simultaneously and multiple agents can chime into the same texting dialog with a single customer to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of dialog at scale for large enterprises.

Enterprise-Grade Software & Deliverability:

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

TrueDialog SMS Mobile Apps:

Contact center agents can manage accounts directly from our desktop platform or from your company's white-labled text inboxes on each agent's mobile phone using our Android and IOS Mobile Apps.

Experience:

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

Extensive Pre-built Features:

Dozens of features have already been built for you like our unique TrueDialog Team-Based 2-Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Surveys, Click-to-Call and many more. No programming necessary with our full platform. Why build what we've already built?

SMS API:

For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Save time. Code Less. Move Faster.

SMSafe:

TrueDialog maintains our own duplicate Opt-Out information in our ISO 9001 cloud-database for extra protection against accidentally texting a contact that has Opted-Out. To achieve this same level of protection on other SMS APIs developers would have to build this capability themselves. This is a significant cost to us, but is greatly valued by our enterprise customers who are serious about compliance.

Integrations:

Seamlessly integrate with information systems & CRM platforms like Salesforce, Microsoft Dynamics, Hubspot, Oracles' Eloqua, Campus Nexus, Velocify and others.

Free Multi-Channel Emergency Alert System:

Send instant Mass Notifications and Alerts with SMS Text, Voice, Email, and Social. Emergency Alert System included at no cost to our enterprise customers.

Drill-Down Reporting:

Use our prebuilt reporting or build your own custom reports with our report endpoints. Drill-down into metrics, response rates and analytics on campaigns and also get admin reports for staff and call center agent productivity. Our CDR logs are stored, searchable and retrievable for compliance and to easily research text message history.

1-to-Millions:

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

VoiceSuite:

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Database Sync:

We maintain a copy of your SMS texting data in our ISO 9001 cloud-database.  Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable if you need to research message history. All included free as a part of our SMS API and our full platform solution.

The TrueDialog SMS Texting API

Why Build What We’ve Already Built?

TrueDialog’s SMS API was built with flexibility and speed in mind. With more pre-built features than any other API you can integrate into your application of choice with less coding while saving costs.

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