From BDC to sales to F&I, dealerships need to make every message count. With text messaging through TrueDialog, your customers will have a frustration-free experience from start to finish.
Make every lead a walk-in by sending appointment reminders. Create customized offers for trade-ins and service.
Centralize customer communication with full context for every employee. When customers never have to repeat themselves, you shorten the time to deliver a vehicle.
Give customers a way to reach your dealership and service department that’s more convenient for them.
Conveniently set up appointments and automate reminders and confirmations.
Text-based scheduling and reminders reduce no-shows and are a convenient way for customers to set up, confirm, or reschedule their appointment times.
Send mass text campaigns based on weather-related promotions or deals (snow tires, air conditioning service, etc).
Send individualized reminders for regular vehicle service and maintenance like oil changes and tuneups. Increase the chances that customers return to you for car servicing.
Increase foot traffic with a text blast for sales and events. You can even segment your customer list based on expressed interest and past purchases to make customers aware of new or restocked inventory.
Set up keywords for every make and model you offer. Give customers a no-pressure means to get the information they want, then use the interaction to inform and personalize your follow-up.
You can even integrate your channels so text, voice, email, and social interactions follow the customer through the entire decision cycle.
Streamline collections while helping customers avoid late fees.
Send automated reminders for upcoming due dates to all customers who have financing plans.
Share recall information with all affected customers in an instant.
Easily schedule appointments with the service department to replace parts.
One-to-Millions mass texting
Call center texting
Multi-channel urgent alert system
SMS survey engine
SMS scheduling engine
Text coupon engine
Robust SMS API and documentation
Multi-channel messaging: Voice, email, SMS
Android and iOS mobile apps w/admin controls
Voice + click-to-call
Multimedia Messaging Service (MMS)
Built-in URL shortener
Send from dedicated shortcodes, shared shortcodes, long codes
Database manager and target segmentation
Pre-built opt-in and opt-out subscription management
SMS API SDKs: PHP, Java, Ruby, .Net
SMSafe duplicate opt-out database