Austin, Texas — January 27, 2026 — TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced that it has been named a recipient of the 2025 Unified Communications Excellence Award by INTERNET TELEPHONY magazine, presented by TMC. This prestigious honor recognizes technology companies that have demonstrated exceptional performance, innovation, and measurable customer impact in the unified communications landscape.
Now in its 17th year, the Unified Communications Excellence Awards celebrate products and services that deliver real-world value and drive modern communication success. Winners are selected based on proven customer deployments, strong use cases, and tangible business results enabled by their solutions.
This recognition further highlights TrueDialog’s ongoing commitment to empowering organizations with reliable, scalable, and innovative communication tools that help teams connect more effectively with customers, prospects, partners, and internal stakeholders. The platform’s superior drag and drop account and subaccount tree, as well as user level controls are preferred solutions by unified communications admins and professionals.
“Receiving the Unified Communications Excellence Award is a tremendous honor,” said John Wright, CEO of TrueDialog. “This accomplishment reflects our team’s dedication to building solutions that solve real business challenges and deliver measurable results for our customers. We’re proud to be recognized alongside other leaders shaping the future of unified communications.”
According to INTERNET TELEPHONY magazine, this award recognizes companies that have effectively advanced unified communications technologies, increasing collaboration, productivity, and operational impact for the organizations they serve.
TrueDialog’s platform has become a cornerstone of modern business communication strategies, enabling enterprise-grade SMS and integrated messaging across marketing, sales, customer service, and internal workflows.
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FAQ
What is the 2025 Unified Communications Excellence Award?
The Unified Communications Excellence Award, presented by INTERNET TELEPHONY magazine and TMC, recognizes products and services that have demonstrated exceptional innovation and measurable customer impact within the unified communications industry for over 17 years.
Why was TrueDialog selected for this award?
TrueDialog was honored based on its proven customer deployments, strong use cases, and the tangible business results its SMS platform provides, such as increasing collaboration and operational productivity.
What are the primary benefits of the TrueDialog platform?
TrueDialog offers an enterprise-grade SMS, MMS, and RCS texting solution that features direct carrier connections, industry-leading security, and the ability to reduce messaging costs by up to 75% compared to other providers.
Which industries and brands use TrueDialog?
TrueDialog is utilized across a wide variety of sectors, including higher education, sports & entertainment, financial services, B2B software, and healthcare. Notable clients include Coca-Cola, Hilton, the Kansas City Chiefs, and Tulane University.
How does TrueDialog integrate into business workflows?
The platform supports integrated messaging across marketing, sales, and customer service departments, as well as internal communication workflows, to improve engagement and responsiveness, leveraging its UI, API, and native integrations in Salesforce, HubSpot, MS Dynamics, MS 365, and more.
About TrueDialog
TrueDialog is the enterprise SMS platform transforming how organizations connect with customers through text-messaging—today’s most engaging and responsive channel. Through superior features, industry-leading security, and direct carrier connections, the platform delivers enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. TrueDialog combines powerful capabilities with simplified implementation. Based in Austin, Texas, TrueDialog helps organizations build stronger relationships through reliable, cost-efficient messaging. To learn more, visit www.truedialog.com.
Contact (For Media Only):
Jodi Bart Holzband
Classic Bart PR & Communications
jodi@classicbart.com
