TrueDialog vs Zingle: Which SMS Platform Fits Your Business?
More Features than Zingle
Easy To Use. Flexible. Enterprise-Grade.
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How does TrueDialog stack-up to Zingle?
Now in our 9th year serving customers, TrueDialog has direct carrier connections, a robust ISO 9001 cloud database with 99.9% uptime and dozens of pre-built features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors.
Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables seamless, multi-user, team-based conversations at scale in a unified message thread that includes both short code and long code messages. We have extensive pre-built features including a Contact Center SMS Solution, SMSafe Dual Cloud-Database, Professional Administrative Controls and Android & IOS Mobile Apps. All integrated with major CRMs.
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|---|---|---|
| Cost Per Text (Up to 1,000) | 2¢ | 9.9¢ |
| Savings Per Text (Up to 1,000) | 80% | – |
| Cost Per Text (Up to 5,000) | 2¢ | 4.8¢ |
| Savings Per Text (Up to 5,000) | 58% | – |
| Multi-User Team-to-1 Dialog at Scale | ||
| Microsoft Azure ISO 9001 SMSafe Dual Cloud Database | ||
| Short and Long Codes | ||
| Fully Documented API | ||
| Android and iOS Mobile Apps | ||
| Call Center Rep Solution | ||
| Voice | ||
| CRM Integrations | ||
| Free Multi-Channel Urgent Alert System | ||
| Mass Short Code Texting | ||
| Mobile Coupons |
Why TrueDialog?
Whether you’re looking for ease of setup or advanced features, TrueDialog delivers an unparalleled, comprehensive SMS solution.
Learn MoreAs one of the only SMS platforms with direct carrier connections, we can ensure faster message delivery, higher reliability, and lower costs by eliminating third-party aggregators. Built on our own CPaaS, our direct carrier connections reduce latency, improve compliance, and enhance deliverability, preventing message filtering. With stronger security and stability – and no middleman – businesses can trust that their SMS communications will be seamless and effective.
Your partner in enterprise security. With our SOC 2 and TX-RAMP certifications and our SSO capability, we ensure top-tier security, safeguarding sensitive data with strict controls. We make certain you know how to comply with the TCPA (Telephone Consumer Protection Act) and CTIA Guidelines. Together, these standards provide a secure, compliant, and resilient environment for your communications.
Our US-based Support team is staffed with dedicated SMS experts, ready to assist via phone, email, support ticket, or text. We are real people who are here to help with your SMS programs and product needs. No bots or phone trees here!
Optimize message delivery with our proprietary AI-powered TrueDelivery(r) feature, which checks text messages against the latest spam filters from major carriers, ensuring high delivery likelihood before sending. Our AI Assistant builds a library of custom text replies for your teams’ efficiency. With continuous learning, both features maintain privacy by not sharing your content with open-source AI models, keeping it secure within our platform.
Available with short codes and long codes, our platform includes TrueDelivery(r), an AI-powered delivery optimization tool. As your partner in compliance, our automated 10DLC registration feature means quick approvals within days. Utilize our carrier look-up to identify cell numbers in lists and our proprietary link shorteners for streamlined messaging – and improved delivery rates.
Rated #1 for competitive pricing in SMS marketing by G2, we offer direct carrier connections, eliminating the middleman like Twilio. Further, we do not mark up carrier pass-through fees. With TrueDialog, you enjoy transparent monthly invoicing with no hidden fees and unlimited users, ensuring you get the most cost-effective, straightforward SMS solution for your business.
Rated 9.5/10 for “Ease of Set Up” on G2, our platform offers a customizable parent/child account hierarchy with drag-and-drop functionality. Set custom access controls down to the user level, onboard and off-board users in minutes, and implement in days—requiring only 2-3 meetings for full onboarding.
Our solution integrates natively with Salesforce, Salesforce Marketing Cloud, MS Dynamics, MS Teams, MS Outlook, Hubspot, Marketo, and Eloqua—no third-party tools like Zapier needed. Record all inbound and outbound texts directly on contact, account, and opportunity records, ensuring bilateral activity syncs between SF and SFMC.
With advanced features, many campaign types and multiple channels, TrueDialog offers you the flexibility to execute your SMS channel for maximum impact. From SMS to MMS, from short codes for bulk campaigns to multiple long codes (10DLCs) for your entire team, TrueDialog has the option you need today – and the ability to grow and scale with your business.