TrueDialog vs Mogli: Which SMS Tool Should You Choose?
More Features than Mogli
Easy To Use. Flexible. Enterprise-Grade.
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How Does TrueDialog Compare to Mogli?
Mogli is built for Salesforce — and that’s where it stops. While it works great inside the Salesforce ecosystem, it lacks the infrastructure, compliance certifications, and cross-platform flexibility modern teams need. And if you ever leave Salesforce, Mogli has nowhere to go.
TrueDialog delivers carrier-grade SMS with direct-to-carrier connections, SOC 2, TX-RAMP, and ISO 9001 certifications, and native integrations with Salesforce and HubSpot, Microsoft Dynamics, Marketo, and more. Our platform supports mass texting via short codes and 1:1 messaging via long codes — all in the same thread.
With TrueDialog, you get:
- More flexibility with enterprise SMS campaigns inside Salesforce — and beyond.
- Better deliverability with TrueDelivery® and direct carrier routing
- Supports campaigns across marketing, operations, support, and more
If you’re looking for Salesforce-native SMS that doesn’t trap you in a single stack, choose the enterprise-ready upgrade with unmatched flexibility. Choose TrueDialog.
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| Direct Carrier Connections | ✅ Uses direct-to-carrier routing to ensure faster, more reliable delivery. | ❌ Relies on third-party SMS aggregators that may introduce latency or delivery issues. |
| Short Code + Long Code in One Thread | ✅ Seamlessly blends mass messaging and 1:1 conversations within a unified thread. | ❌ Does not support unified threading for short code and long code interactions. |
| Enterprise-Grade Compliance | ✅ Maintains ISO 9001-certified infrastructure with robust security and audit trails. | ❌ Has limited transparency on compliance certifications or security protocols for SMS services. |
| Unlimited Users at No Extra Cost | ✅ Scalable platform designed to support fast-growing enterprise-level user bases. | ❌ May require custom configurations for large-scale deployments, which hinders scalability. |
| Native CRM Integrations | ✅ Natively integrates with major CRMs (e.g., Salesforce, HubSpot, and more) for easier workflows. | ❌ Integrates natively with Salesforce but not with other leading CRMs. |
| TrueDelivery® AI Optimization | ✅ Offers AI-powered campaign personalization and performance optimization to boost your engagement. | ❌ Lacks explicit mention of AI-powered SMS personalization or automation tools. |
| Unified Multi-Channel Messaging | ✅ Supports SMS, MMS, WhatsApp, Facebook Messenger, and voice campaigns in a single platform. | ✅ Offers SMS, WhatsApp, and voice capabilities. |
| U.S.-Based Support by Messaging Experts | ✅Our dedicated U.S.-based support team offers 24/7 availability via phone, email, or text. | ⚠️ Has a U.S.-based team with limited support options and no mention of agents’ expertise. |
| 99.9% Uptime / ISO 9001 Infrastructure | ✅ Runs on ISO 9001-certified infrastructure and guarantees 99.9% uptime. | ❌ No public details on uptime guarantees or ISO 9001 certification for SMS services. |
| Faster Time to Value | ✅ Offers quick onboarding (with minimal IT involvement) so you can start sending campaigns fast. | ✅ Offers streamlined onboarding (but may require advanced tech assistance). |
Why TrueDialog?
Whether you’re looking for easy setup or advanced features, TrueDialog delivers an unparalleled, comprehensive SMS solution.
Learn MoreTrueDialog was engineered for organizations that need reliable, high-volume SMS delivery. Mogli restricts bulk sends, while TrueDialog’s platform is built to handle thousands of messages per second without throttling or delays. Enjoy consistent, high-performance delivery to your entire audience.
While Mogli is confined to SMS, WhatsApp, and Voice, TrueDialog seamlessly supports SMS, MMS, email, voice, webchat (via integrations), and social messaging (via Facebook Messenger). This allows you to adapt your messaging to recipients’ preferred channels and maximize your response rate.
Mogli has a restrictive 100-recipient limit, and working around it requires complicated routing configurations. TrueDialog removes this bottleneck by effortlessly sending thousands of messages per second to ensure your entire audience receives your marketing campaigns, transactional alerts, and operational updates on time.
While Mogli relies on manual delivery optimization, TrueDialog’s AI-powered TrueDelivery® tool proactively combats carrier filtering in real time. The technology learns and adapts to carrier preferences to improve message deliverability.
TrueDialog provides contextual, real-time analytics, allowing you to track campaign performance as it happens. Our dashboards offer granular insights into open rates, click-through rates, response rates, and more to help your team make more data-driven decisions.
TrueDialog’s built-in Carrier Lookup feature identifies and automatically excludes inactive or incorrect numbers, helping you avoid wasting money on messages that won’t reach your intended recipient and improving campaign ROI.
TrueDialog’s SOC 2, TX-RAMP, and ISO 9001 certifications demonstrate our commitment to the highest security, data privacy, and compliance standards. We proactively manage compliance so you can focus on your business (instead of navigating complex regulations).
TrueDialog integrates natively with Salesforce, HubSpot, Marketo, and more with a bi-directional sync to eliminate manual data entry and ensure your data is always up-to-date. Our native Marketing Cloud integration unlocks powerful automation capabilities, allowing you to seamlessly orchestrate your entire marketing ecosystem.
TrueDialog offers a straightforward, transparent pricing model with no minimum prepayment requirements. You only pay for the messages you send and don’t have to worry about restrictive long-term contracts or unwelcome invoice surprises.