TrueDialog vs Vozzi: Compare SMS Tools
More Features than Vozzi
Easy To Use. Flexible. Enterprise-Grade.
Request a DemoAward Winning Excellence
How Does TrueDialog Compare to Vozzi?
Vozzi is built for selling tickets and engaging fans, but it lacks the functionality for enterprise-sized campaigns. With no direct carrier connections, no compliance certifications, and limited integrations, Vozzi simply can’t support a large organization’s complex communication needs.
TrueDialog delivers 99.9% uptime, SOC 2, TX-RAMP, and ISO 9001 certifications — plus seamless native integrations with Salesforce, HubSpot, Microsoft Dynamics, and other leading CRMs. Users can quickly and securely send mass alerts and effortlessly engage in 1:1 conversations all in one thread.
With TrueDialog, you get:
- Support across marketing, sales, customer service, and more
- Faster and more reliable delivery and reliability thanks to direct carrier connections
- Transparent pricing without user surcharges or markups on carrier pass-through fees
TrueDialog gives you the performance and flexibility Vozzi lacks — and delivers messaging support to keep your audience engaged before, during, and long after an event.
|
|
|
|---|---|---|
| Direct Carrier Connections | ✅ Direct-to-carrier routing ensures faster, more reliable delivery with reduced latency. | ❌ Relies on third-party SMS aggregators, which may introduce delays or reliability issues. |
| Short Code + Long Code in One Thread | ✅ Unified threads blend mass messaging and 1:1 conversations for seamless communication. | ❌ Does not support unified threading for short code and long code interactions. |
| Enterprise-Grade Compliance | ✅ ISO 9001-certified infrastructure with enterprise-grade security meets compliance requirements. | ❌ Limited public information on compliance certifications or security standards. |
| Unlimited Users at No Extra Cost | ✅ Scalable, enterprise-level platform supports large user bases without decreasing performance. | ❌ Insufficient scalability for large-scale deployments. |
| Native CRM Integrations | ✅ Native integrations with major CRM platforms ensure effortless data flow and streamlined reporting. | ❌ Limited CRM integration options that may require custom development. |
| TrueDelivery® AI Optimization | ✅ AI-powered campaign personalization and performance optimization boost engagement. | ❌ No mention of AI-powered personalization or optimization tools. |
| Unified Multi-Channel Messaging | ✅ SMS, MMS, WhatsApp, and voice channel support enables cross-channel campaigns in a single platform. | ⚠️ Offers SMS, web chat, and email channels but lacks WhatsApp and voice capabilities. |
| U.S.-Based Support by Messaging Experts | ✅ Dedicated support team delivers help and expertise 24/7 via phone, email, and text. | ⚠️ Limited support options (e.g., email or chat) and no mention of where specialists are located. |
| 99.9% Uptime / ISO 9001 Infrastructure | ✅ ISO 9001-certified infrastructure and a 99.9% uptime guarantee ensure premium reliability. | ❌ Does not publicly provide uptime guarantees or ISO 9001 certification details. |
| Faster Time to Value | ✅ Quick onboarding enables rapid deployment with minimal IT involvement. | ✅ Supports fast campaign setup for small to mid-sized businesses. |
TrueDialog vs. Vozzi: Choose a Solution Beyond Ticket Sales
While Vozzi is designed to sell tickets and engage fans on event days, TrueDialog’s enterprise-grade SMS platform has the compliance, integrations, and functionality large organizations need to keep audiences engaged long-term.
Learn MoreVozzi focuses solely on sports and entertainment messaging, limiting use cases to ticketing and fan engagement. But TrueDialog supports SMS efforts across departments and industries, powered by technology that grows with your needs.
Vozzi doesn’t share certification or security details, so using the platform could put your organization at risk. TrueDialog meets the highest compliance standards to ensure secure and compliant messaging for every audience — from sports fans to financial clients.
Vozzi has no deliverability tools, leaving your messages vulnerable to carrier filtering. TrueDialog’s TrueDelivery® leverages AI to check messages before you send them to help ensure your messages can reliably reach audiences on time.
Vozzi’s is secretive about its pricing and offers no transparency on per-message costs. TrueDialog offers straightforward, predictable pricing — with unlimited users, no carrier markups, and no surprises on your invoice.
Vozzi only supports SMS messages, which limits your reach. TrueDialog enables SMS, MMS, voice, WhatsApp, and Facebook Messenger campaigns so you can connect on whichever channel your audience prefers.
Vozzi offers basic CRM integrations and lacks native marketing automation connections. TrueDialog integrates seamlessly with Salesforce, Dynamics, HubSpot, Eloqua, Marketo, and other leading tools to enable automated workflows across your tech stack.
Vozzi does not offer multi-tier account structures or enterprise administration tools. TrueDialog powers customizable hierarchies and user-level access controls to help you manage multiple teams, departments, or brands.
Vozzi relies on Twilio’s aggregator infrastructure, which can translate into delivery delays. TrueDialog connects directly to U.S. carriers to ensure fast, reliable delivery and help time-sensitive event alerts reach audiences in seconds.
Vozzi’s small size and limited funding ($7M as of 2024) could restrict its ability to scale with your needs. TrueDialog is made for enterprise growth, with a proven track record across sports and entertainment, higher education, financial services, and B2B software.