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The Enterprise Texting Solution With More Features Than Tatango at Significantly Lower Prices

TrueDialog offers a Complete Texting Solution with Mass Short Code Texting and Long Code Texting at Half the Price of Tatango.

How does TrueDialog stack-up to Tatango?

Now in our 9th year serving customers, TrueDialog's Five-Star Rated Enterprise-Grade platform is powered by an ISO 9001 cloud database, has 99.9% uptime, direct carrier connections which allow us to price significantly below our competitors and dozens of pre-built features developed from years of carefully listening to our customers.

Unlike Tatango, our software enables mass sms marketing with Short Codes (shortened phone numbers) and outstanding customer support using Long Codes (real phone numbers) all in the same seamless platform. Our proprietary "TrueDialog" feature allows multi-user, team-based 2-way texting conversations at scale. Our Contact Center SMS Solution empowers multiple reps to all chime into the same texting "thread" to provide a seamless experience for your customers.

All this at prices significantly below Tatango.

Multi-User 1-to-1 Dialog at Scale
SMSafe Dual Cloud Database
Short Codes
Long Codes
Call Center Rep Solution
SMSafe Cloud-based Dual Database
Voice
Major CRM Integrations
Multi-Channel Free Alert System
SMS API
Android & iOS Mobile Apps
Text Scheduling Engine
Shared Short Codes (pending carrier approval)
Mobile Coupons & Surveys
Mass Text Messaging

TrueDialog's State-of-the-Art Team-Based Technology.

Unlike other texting solutions, TrueDialog enables multiple agents to simultaneously contribute to the same text messaging “thread” with your customers through our "Team-to-1 Dialog" feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction.

Pricing For All Business Sizes

We don't hold back core features from our plans

Pay As You Go

No Monthly Fee
  • Unlimited Contacts
  • 2.5 cents per message/minute included
  • Shared Short Codes available on request (pending carrier approval)
  • 1 Free Keyword Included with this account
  • Message Credits Valid for 90 Days from time of purchase
  • Email Support

Select Plan

Small Business

$99 /month
  • 5,000 messages/minutes included
  • No Setup Fee
  • Unlimited Contacts
  • 2 cents per message/minute on overage
  • Shared Short Codes available on request (pending carrier approval)
  • 2 Free Keywords Included with this account
  • CRM Integrations Available
  • Email Support

Select Plan

Business Pro

$375 /month
  • 25,000 messages/minutes included
  • No Setup Fee
  • Unlimited Contacts
  • Dedicated Account Rep
  • 1.5 cents per message/minute on overage
  • Shared Short Codes available on request (pending carrier approval)
  • 3 Free Keywords Included with this account
  • CRM Integrations Available

Select Plan

Enterprise

$899 /month
  • 75,000 messages/minutes included
  • No Setup Fee
  • Unlimited Contacts
  • Dedicated Account Rep
  • 1.2 cents per message/minute on overage
  • Shared Short Codes available on request (pending carrier approval)
  • 5 Free Keywords Included with this account
  • CRM Integrations Available

Select Plan

Custom Enterprise

$2,499 /month
  • 250,000 messages/minutes included
  • No Setup Fee
  • Unlimited Contacts
  • Dedicated Account Rep
  • On-site Consultation
  • 1 cent per message/minute on overage
  • Shared Short Codes available on request (pending carrier approval)
  • 10 Free Keywords Included with this account
  • CRM Integrations Available
  • Lower Prices with Higher Volumes

Call for Details

Plans Include
  • TrueDialog's Team Based 2-Way Texting
  • 1-to-Millions Mass Texting
  • Subscription & Opt-In/Out Management
  • Multi-Channel Messaging : Voice, SMS & Email
  • Long Codes & Short Codes (with approval)
  • SMSafe - Pre-built Compliance Advantage
  • Click-to-Call
  • Drill-Down Reporting
  • Scheduling Engine
  • Text-Enable Your Business Landline
  • Access to SMS API & Documentation
  • Android & IOS Mobile Apps
  • Contact Center SMS Solution
  • Free Multi-Channel Urgent Alert System
  • Customer Support
We Have What Others Don’t.

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

SMSafe Dual Cloud-Database

TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.

TrueDialog's Unique Team-Based 2-Way Texting Feature

Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.

Android & iOS Mobile Apps

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.

Direct Carrier Connections

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

Experience

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

More Efficient SMS API: Lighting Fast With Less Bandwidth

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

Contact Center SMS Texting Solution

Pre-built feature for Call Center Managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of team-based dialog at scale for large enterprises.

Marketing & CRM Integrations

Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles' Eloqua, Hubspot, Velocify and others.

Free Urgent Alert System

Alert and update students via multi-channel: SMS Text, Voice, Email, and Social. Urgent Alert System included at no cost to our enterprise education customers.

Scheduling Engine

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.

VoiceSuite

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is Built for Big Business, yet Made Easy for Small Business.

Now in our 9th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.

Send text messages 1-to-Millions, or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center Solution and Mobile App. All are integrated with major CRMs.

TrueDialog is the perfect SMS provider for enterprise-level SMS customer engagement.

Why Limit Your SMS Capabilities?

TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime. 

  • TrueDialog's Team-to-1 Texting Solution

  • 1-to-Millions Mass SMS Texting

  • Call Center SMS Texting Solution

  • Multi-Channel Urgent Alert System

  • SMS Survey Engine

  • SMS Scheduling Engine

  • SMS Text Coupon Engine

  • International Capabilities

  • Robust SMS API and Documentation

  • Multi-Channel Messaging: Voice, Email and SMS

  • Landline Texting

  • Android & IOS Mobile Apps w/Admin Controls

  •  VOICE + Click To Call

  • MMS Multimedia Messaging Service

  • Built-in URL Shortener

  • SMS Shortcodes, Shared Shortcodes (pending carrier approval) & Texting Long Codes

  • Database Manager & Target Segmentation

  • Drill-Down Reporting Dashboard

  • Pre-built Opt-in, Opt-out & Subscription Management

  • SMS API Software Developer Kits: PHP, Java, Ruby, .Net

  • SMSafe Duplicate Opt-Out Database

Need CRM and Marketing Integrations? Look No Further.

TrueDialog's cloud based platform has an API first approach which allows our customers to seamlessly integrate with leading CRM and Marketing Automation platforms like Salesforce, Microsoft Dynamic, and Hubspot.

Our RESTful API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.

What Makes Us Different

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

Professional Administrative Controls:

Contact center directors and managers can monitor response times, language and grant access to different agents at various levels of functionality: mass texting, individual texting and view only. When a rep leaves your organization, you keep the phone number, contacts and all text conversation history to maintain uninterrupted customer service.

Our Unique “TrueDialog” Feature:

Agents can handle multiple customer conversations simultaneously and multiple agents can chime into the same texting dialog with a single customer to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of dialog at scale for large enterprises.

Enterprise-Grade Software & Deliverability:

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

TrueDialog SMS Mobile Apps:

Contact center agents can manage accounts directly from our desktop platform or from your company's white-labeled text inboxes on each agent's mobile phone using our Android and IOS Mobile Apps.

Experience:

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

Extensive Pre-built Features:

Dozens of features have already been built for you like our unique TrueDialog Team-Based 2-Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Surveys, Click-to-Call and many more. No programming necessary with our full platform. Why build what we've already built?

SMS API:

For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Save time. Code Less. Move Faster.

SMSafe:

TrueDialog maintains our own duplicate Opt-Out information in our ISO 9001 cloud-database for extra protection against accidentally texting a contact that has Opted-Out. To achieve this same level of protection on other SMS APIs developers would have to build this capability themselves. This is a significant cost to us, but is greatly valued by our enterprise customers who are serious about compliance.

Integrations:

Seamlessly integrate with information systems & CRM platforms like Salesforce, Microsoft Dynamics, Hubspot, Oracles' Eloqua, Campus Nexus, Velocify and others.

Free Multi-Channel Urgent Alert System:

Send instant Mass Notifications and Alerts with SMS Text, Voice, Email, and Social. Urgent Alert System included at no cost to our enterprise customers.

Drill-Down Reporting:

Use our prebuilt reporting or build your own custom reports with our report endpoints. Drill-down into metrics, response rates and analytics on campaigns and also get admin reports for staff and call center agent productivity. Our CDR logs are stored, searchable and retrievable for compliance and to easily research text message history.

1-to-Millions:

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

VoiceSuite:

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Database Sync:

We maintain a copy of your SMS texting data in our ISO 9001 cloud-database.  Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable if you need to research message history. All included free as a part of our SMS API and our full platform solution.

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