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TrueDialog - More features. Half the Price.

Test Drive our Five-Star Rated Enterprise-Grade SMS Platform.

Built for Big Business, Made Easy for Small Business.

Now in our 9th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. 

Send text messages 1-to-Millions, or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center SMS Solution and Mobile Apps. All are integrated with major CRMs. This all adds up to outstanding deliverability at prices that are well below our competitors.

Just fill out the registration form for login credentials and you'll be texting in minutes.

You'll get instant access to all of TrueDialog's features for 15 days and up to 10 contacts. We don’t require a credit card during the trial, so you can try it free of obligation.

If you have any immediate questions call us at 512-501-5940 and let us show you why we have the best SMS Platform on the market.

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What Makes Us Different

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

Professional Administrative Controls:

Contact center directors and managers can monitor response times, language and grant access to different agents at various levels of functionality: mass texting, individual texting and view only. When a rep leaves your organization, you keep the phone number, contacts and all text conversation history to maintain uninterrupted customer service.

Our Unique “TrueDialog” Feature:

Agents can handle multiple customer conversations simultaneously and multiple agents can chime into the same texting dialog with a single customer to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of dialog at scale for large enterprises.

Enterprise-Grade Software & Deliverability:

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

TrueDialog SMS Mobile Apps:

Contact center agents can manage accounts directly from our desktop platform or from your company's white-labled text inboxes on each agent's mobile phone using our Android and IOS Mobile Apps.

Experience:

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

Extensive Pre-built Features:

Dozens of features have already been built for you like our unique TrueDialog Team-Based 2-Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Surveys, Click-to-Call and many more. No programming necessary with our full platform. Why build what we've already built?

SMS API:

For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Save time. Code Less. Move Faster.

SMSafe:

TrueDialog maintains our own duplicate Opt-Out information in our ISO 9001 cloud-database for extra protection against accidentally texting a contact that has Opted-Out. To achieve this same level of protection on other SMS APIs developers would have to build this capability themselves. This is a significant cost to us, but is greatly valued by our enterprise customers who are serious about compliance.

Integrations:

Seamlessly integrate with information systems & CRM platforms like Salesforce, Microsoft Dynamics, Hubspot, Oracles' Eloqua, Campus Nexus, Velocify and others.

Free Multi-Channel Emergency Alert System:

Send instant Mass Notifications and Alerts with SMS Text, Voice, Email, and Social. Emergency Alert System included at no cost to our enterprise customers.

Drill-Down Reporting:

Use our prebuilt reporting or build your own custom reports with our report endpoints. Drill-down into metrics, response rates and analytics on campaigns and also get admin reports for staff and call center agent productivity. Our CDR logs are stored, searchable and retrievable for compliance and to easily research text message history.

1-to-Millions:

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

VoiceSuite:

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Database Sync:

We maintain a copy of your SMS texting data in our ISO 9001 cloud-database.  Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable if you need to research message history. All included free as a part of our SMS API and our full platform solution.

Multi-user, Team-based Dialog at Scale.

Empower your agents to engage in team-based SMS texting conversations where multiple agents can all contribute to the same "threaded" conversation with your customers. It's a win-win; increase productivity and improve customer satisfaction.

Enterprise-Grade, Yet Easy to Use

TrueDialog can have you up and running in as little as 24 hours. Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is turnkey, but for scale, powered by an ISO 9001 database, with direct carrier connections and 99.99% uptime.

Half the Price

TrueDialog’s feature rich solution is the most cost effective solution in the market. We built direct carrier connections to allow us to price significantly below our competitors. 

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