Austin, Texas, June 19, 2025—TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced it has been named “Team Messaging Solution of the Year” in the 2025 RemoteTech Breakthrough Awards. This recognition highlights TrueDialog’s innovative approach to leverage the unparalleled immediacy and high engagement of SMS to ensure vital information reaches every employee, regardless of their work environment.
In today’s dynamic work landscape, where timely communication is paramount for productivity, engagement, and alignment across all roles and locations, TrueDialog distinguishes itself by directly addressing a critical need for instant, reliable communication. Unlike other platforms focused on collaborative workspaces, TrueDialog capitalizes on the inherent power of text messaging, boasting a 97% read rate within three minutes and 5x higher open rates than email. This ensures critical updates are never missed by any segment of the workforce, whether remote, deskless, or on-site.
TrueDialog empowers organizations to achieve strategic internal communication at scale. Its solution enables companies to:
- Ensure Critical Information is Seen by Everyone, Everywhere: Urgent updates, policy changes, and time-sensitive alerts are delivered directly to employees’ mobile devices, guaranteeing rapid awareness and action.
- Drive Immediate Engagement and Action: SMS provides a frictionless way for all employees to interact and respond in real-time to polls, confirmations, or crucial updates.
- Personalize Communication for Relevance: Segmenting employee lists and addressing individuals by name enhances relevance and fosters connection within a distributed workforce.
- Integrate with Microsoft Outlook and Teams: Facilitates seamless SMS communication directly from popular Microsoft products.
- Gather Instant Feedback and Insights: Built-in survey and polling features via SMS provide a quick and efficient way to collect employee feedback.
“We are immensely proud to be recognized by the RemoteTech Breakthrough Awards as the ‘Team Messaging Solution of the Year,’” said John Wright, CEO of TrueDialog. “In a world saturated with digital communication, simplicity, speed, and certainty of text messaging are paramount. TrueDialog is easy to adopt, ensuring that critical information reaches every employee, bridging gaps for remote, hybrid, and deskless workers alike.”
The 2025 RemoteTech Breakthrough Award winners were announced here.
About TrueDialog
TrueDialog is the enterprise SMS platform transforming how organizations connect with customers through text messaging—today’s most engaging and responsive channel. Through superior features, industry-leading security, and direct carrier connections, the platform delivers enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Girl Scouts, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. TrueDialog combines powerful capabilities with simplified implementation. Based in Austin, Texas, TrueDialog helps organizations build stronger relationships through reliable, cost-efficient messaging. To learn more, visit www.truedialog.com.
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Classic Bart PR & Communications
