Microsoft Dynamics SMS Integration

TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.

Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way texting dialogs that create threaded, multi-user, many-to-one conversations at scale.  Multiple agents can chime into the same texting dialog with a  customer to create a seamless experience to fully satisfy your customer even if several agents need to get involved. Importantly, our proprietary "TrueDialog" feature enables texting with both Short Codes and Long Codes all combined in a unified thread, so you can send mass text messages and then effortlessly engage in one-to-one conversations at scale. No other SMS platform compares.

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

Pre-built feature for large contact centers and call center managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Comes complete with Android and IOS mobile apps to enable agents to engage anywhere, anytime. Our platform is built for this level of team-based dialog at scale for large enterprises.

Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles' Eloqua, Hubspot, Velocify and others.

Alert and update students via multi-channel: SMS Text, Voice, Email, and Social. Emergency Alert System included at no cost to our enterprise education customers.

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.