Microsoft Dynamics SMS Integration
TrueDialog's Enterprise-Grade SMS Integration with Microsoft Dynamics provides Truly Native Texting from within Microsoft Dynamics. More Features. Half the Price.
Built for Large Enterprise-Grade Customers, TrueDialog's SMS Platform is the perfect texting plugin for Microsoft Dynamics users. Our native SMS integration has no pop ups, no additional windows. Text from inside your Microsoft Dynamics CRM. Our integration allows personalized 2-way texting at scale or Mass SMS Marketing and has automatic phone number validation and simple new number entry for names that aren't already in your MS Dynamics CRM.
Call and let us show you a real enterprise-grade SMS integration for Microsoft Dynamics.
Now in our 9th year serving customers, our Five-Star Rated cloud-based platform features an ISO 9001 database, 99.9% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
TrueDialog's texting software platform includes mass SMS marketing using Short Codes (shortened phone numbers) and an outstanding customer support platform which uses Long Codes (real phone numbers) using our proprietary "TrueDialog" feature which enables multi-user, team-based 2-way texting conversations at scale. Seamlessly move between Short Code Texting and Long Code Texting with a platform that shows both in the same texting thread. Our Contact Center SMS Solution empowers multiple reps to all chime into the same texting "thread" to provide a seamless experience for your customers.
Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.
We don't hold back core features from our plans
We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.
TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.
Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way texting dialogs that create threaded, multi-user, many-to-one conversations at scale. Multiple agents can chime into the same texting dialog with a customer to create a seamless experience to fully satisfy your customer even if several agents need to get involved. Importantly, our proprietary "TrueDialog" feature enables texting with both Short Codes and Long Codes all combined in a unified thread, so you can send mass text messages and then effortlessly engage in one-to-one conversations at scale. No other SMS platform compares.
Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.
Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.
Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for each message sent. Stop taxing your systems and bandwidth and get faster delivery.
Pre-built feature for large contact centers and call center managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Comes complete with Android and IOS mobile apps to enable agents to engage anywhere, anytime. Our platform is built for this level of team-based dialog at scale for large enterprises.
Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles' Eloqua, Hubspot, Velocify and others.
Alert and update students via multi-channel: SMS Text and Voice. Urgent Alert System included at no cost to our enterprise education customers.
Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.
With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.
TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime.
TrueDialog's Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Urgent Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
International Capabilities
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Landline Texting
Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Shortcodes, Shared Shortcodes (pending carrier approval) & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database
Headquartered in Austin, Texas, TrueDialog is the preferred SMS solution for enterprise businesses and higher education. TrueDialog's cloud-based software and API make it simple to send mass text messages, communicate with employees, alert students and parents, and provide multi-user, team-based customer support at scale.
