Microsoft Dynamics 365 SMS Integration

Now in our 10th year serving customers, our Five-Star Rated cloud-based platform features an ISO 9001 database, 99.9% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

TrueDialog’s texting software platform includes mass SMS marketing using Short Codes (shortened phone numbers) and an outstanding customer support platform which uses Long Codes (real phone numbers) using our proprietary “TrueDialog” feature which enables multi-user, team-based 2-way texting conversations at scale. Seamlessly move between Short Code Texting and Long Code Texting with a platform that shows both in the same texting thread. Our Contact Center SMS Solution empowers multiple reps to all chime into the same texting “thread” to provide a seamless experience for your customers.

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits:

1. It improves deliverability by reducing potential points of failure and reliance on third parties; and
2. It allows us to price our service significantly lower than our competitors.