Microsoft Dynamics SMS Integration
TrueDialog’s Enterprise-Grade SMS Integration with Microsoft Dynamics provides Truly Native Texting from within Microsoft Dynamics. More Features. Half the Price.
TrueDialog’s Microsoft Dynamics SMS Integration Enables Truly Native, Seamless Text Messaging Capabilities.
Built for Large Enterprise-Grade Customers, TrueDialog’s SMS Platform is the perfect texting plugin for Microsoft Dynamics users. Our native SMS integration has no pop ups, no additional windows. Text from inside your Microsoft Dynamics CRM. Our integration allows personalized 2-way texting at scale or Mass SMS Marketing and has automatic phone number validation and simple new number entry for names that aren’t already in your MS Dynamics CRM.
Call and let us show you a real enterprise-grade SMS integration for Microsoft Dynamics.
Now in our 9th year serving customers, our Five-Star Rated cloud-based platform features an ISO 9001 database, 99.9% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
TrueDialog’s texting software platform includes mass SMS marketing using Short Codes (shortened phone numbers) and an outstanding customer support platform which uses Long Codes (real phone numbers) using our proprietary “TrueDialog” feature which enables multi-user, team-based 2-way texting conversations at scale. Seamlessly move between Short Code Texting and Long Code Texting with a platform that shows both in the same texting thread. Our Contact Center SMS Solution empowers multiple reps to all chime into the same texting “thread” to provide a seamless experience for your customers.
Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.
TrueDialog’s State-of-the-Art Team-Based Technology.
Unlike other texting solutions, TrueDialog enables multiple agents to simultaneously contribute to the same text messaging “thread” with your customers through our “Team-to-1 Dialog” feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction.
TrueDialog’s Team Based 2-Way Texting- 1-to-Millions Mass Texting
- Subscription & Opt-In/Out Management
- Multi-Channel Messaging : Voice, SMS & Email
- Long Codes & Short Codes (with approval)
- SMSafe – Pre-built Compliance Advantage
- Click-to-Call
- Drill-Down Reporting
- Scheduling Engine
- Text-Enable Your Business Landline
- Access to SMS API & Documentation
- Android & IOS Mobile Apps
- Contact Center SMS Solution
- Free Multi-Channel Urgent Alert System
- Customer Support
SMSafe Dual Cloud-Database
TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft’s Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.
TrueDialog’s Unique Team-Based 2-Way Texting Feature
Our SMS software includes our unique “TrueDialog” Software & Contact Center SMS Solution which enables two-way texting dialogs that create threaded, multi-user, many-to-one conversations at scale. Multiple agents can chime into the same texting dialog with a customer to create a seamless experience to fully satisfy your customer even if several agents need to get involved. Importantly, our proprietary “TrueDialog” feature enables texting with both Short Codes and Long Codes all combined in a unified thread, so you can send mass text messages and then effortlessly engage in one-to-one conversations at scale. No other SMS platform compares.
Android & iOS Mobile Apps
Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.
Direct Carrier Connections
Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.
Experience
Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
More Efficient SMS API: Lighting Fast With Less Bandwidth
Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for each message sent. Stop taxing your systems and bandwidth and get faster delivery.
Contact Center SMS Texting Solution
Pre-built feature for large contact centers and call center managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Comes complete with Android and IOS mobile apps to enable agents to engage anywhere, anytime. Our platform is built for this level of team-based dialog at scale for large enterprises.
Marketing & CRM Integrations
Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles’ Eloqua, Hubspot, Velocify and others.
Free Urgent Alert System
Alert and update students via multi-channel: SMS Text and Voice. Urgent Alert System included at no cost to our enterprise education customers.
Scheduling Engine
Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.
VoiceSuite
With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.
Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is Built for Big Business, yet Made Easy for Small Business.
Now in our 9th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.
Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center Solution and Mobile App. All are integrated with major CRMs.
TrueDialog is the perfect SMS provider for enterprise-level SMS customer engagement.
TrueDialog’s Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Urgent Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
International Capabilities
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Landline Texting
Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Shortcodes, Shared Shortcodes (pending carrier approval) & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database
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