Microsoft Dynamics SMS Texting Integration

TrueDialog makes sending a text message in Microsoft Dynamics as easy as sending an email.

TrueDialog's Microsoft Dynamics SMS Integration Enables Truly Native, Seamless Text Message Capabilities.

Built for Large Enterprise-Grade Customers, TrueDialog's SMS Platform is the perfect texting plugin for Microsoft Dynamics users. Our native SMS integration has no pop ups, no additional windows. Text from inside your Microsoft Dynamics CRM. Our integration allows 1-to-1 or Mass SMS Marketing and has automatic phone number validation and simple new number entry for names that aren't already in your MS Dynamics CRM.

Call and let us show you a real enterprise-grade SMS integration for Microsoft Dynamics.

Now in our 9th year serving customers, our Five-Star Rated cloud-based platform features an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

TrueDialog's texting software platform includes mass SMS marketing using Short Codes (shortened phone numbers) and an outstanding customer support platform which uses Long Codes (real phone numbers) using our proprietary "TrueDialog" feature which enables multi-user, team-based 2-way texting conversations at scale. Our Contact Center SMS Solution empowers multiple reps to all chime into the same texting "thread" to provide a seamless experience for your customers.

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

TrueDialog's State-of-the-Art Team-Based Technology.

Unlike other texting solutions, TrueDialog enables multiple agents to simultaneously contribute to the same text messaging “thread” with your customers through our "Team-to-1 Dialog" feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction.

Pricing For All Business Sizes

We don't hold back core features from our plans

Pay As You Go

No Monthly Fee

Unlimited Contacts
2.5 cents per message/minute
Shared Short Code available on request

Select Plan

Small Business

$99 /month

5,000 messages/minutes included
No Setup Fee
Unlimited Contacts
2 cents per message/minute on overage
Shared Short Code available on request
CRM Integrations Available

Select Plan

Business Pro

$375 /month

25,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
1.5 cents per message/minute on overage
Shared Short Code available on request
CRM Integrations Available

Select Plan

Enterprise

$899 /month

75,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
1.2 cents per message/minute on overage
Shared Short Code available on request
CRM Integrations Available

Select Plan

Custom Enterprise

$2,499 /month

250,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
On-site Consultation
1 cent per message/minute on overage
Shared Short Code available on request
CRM Integrations Available
Lower Prices with Higher Volumes

Call for Details

Plans Include

TrueDialog's Team Based 2-Way Texting
1-to-Millions Mass Texting
Subscription & Opt-In/Out Management
Multi-Channel Messaging : Voice, SMS & Email
Long Codes & Short Codes (with approval)

SMSafe - Pre-built Compliance Advantage
Click-to-Call
Drill-Down Reporting
Scheduling Engine
Text-Enable Your Business Landline

Access to SMS API & Documentation
Android & IOS Mobile Apps
Contact Center SMS Solution
Free Multi-Channel Emergency Alert System
Customer Support

What Makes Us Different

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.

SMSafe Dual Cloud-Database

TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.

TrueDialog's Unique Team-Based 2-Way Texting Feature

Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.

Database Sync

We maintain a copy of your SMS database in the cloud. Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable if you need to research message history.

Android & iOS Mobile Apps

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.

Direct Carrier Connections

Experience

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

More Efficient SMS API: Lighting Fast With Less Bandwidth

Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for each message sent. Stop taxing your systems and bandwidth and get faster delivery.

Contact Center SMS Texting Solution

Pre-built feature for Call Center Managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of team-based dialog at scale for large enterprises.

Marketing & CRM Integrations

Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles' Eloqua, Hubspot, Velocify and others.

Free Emergency Alert System

Alert and update students via multi-channel: SMS Text, Voice, Email, and Social. Emergency Alert System included at no cost to our enterprise education customers.

Scheduling Engine

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.

VoiceSuite

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

**Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is Built for Big Business, yet Made Easy for Small Business**.

Now in our 9^th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.

Send text messages 1-to-Millions, or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center Solution and Mobile App. All are integrated with major CRMs.

TrueDialog is the perfect SMS provider for enterprise-level SMS customer engagement.

Why Limit Your SMS Capabilities?

TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime.