TrueDialog vs Heymarket: Scalable SMS for Every Team
More Features than Heymarket
Easy To Use. Flexible. Enterprise-Grade.
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How Does TrueDialog Compare to Heymarket?
Heymarket is built for small teams with limited needs. TrueDialog is built for large and growth-driven organizations that need more reliable support. Our platform offers carrier-direct SMS delivery, enterprise-grade security, and deep CRM integrations to streamline your workflows. Heymarket simply can’t compete.
While Heymarket reels customers in with the promise of centralized communication, TrueDialog delivers a truly seamless experience.
Our feature-rich SMS platform unifies short-code mass messaging and long-code 1:1 conversations into a single seamless thread, without the chaos of a shared inbox.
No bottlenecks, no silos, no unnecessary complications.
With TrueDialog, you get:
- Unlimited scalability without user caps or restrictive message management
- Stronger infrastructure that’s SOC 2, TX-RAMP, and ISO 9001 certified
- Direct carrier connections for fast, reliable delivery — no matter your campaign size
If you’ve outgrown team texting tools and need tech that supports better engagement and limitless growth, then it’s time to upgrade to TrueDialog.
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| Direct Carrier Connections | ✅ Direct-to-carrier routing ensures faster, more reliable delivery and reduces message failures and spam triggers. | ❌ Relies on third-party SMS aggregators, which create bottlenecks, delays, and increased risk for blocklisting. |
| Short Code + Long Code in One Thread | ✅ Seamlessly blends mass messaging and 1:1 conversations within a single thread. | ❌ Does not support unified threading of short code and long code messages. |
| Enterprise-Grade Compliance | ✅ ISO 9001-certified infrastructure and enterprise-grade security meet compliance standards. | ❌ Does not publicly provide uptime guarantees or ISO 9001 certification details. |
| Unlimited Users at No Extra Cost | ✅ Scalable platform supports enterprise-level user bases without compromising performance. | ❌ Limited scalability for large-scale deployments. |
| Native CRM Integrations | ✅ Native integrations with major CRM platforms (e.g., Salesforce, HubSpot) support seamless workflows. | ❌ Limited native CRM integration options. |
| TrueDelivery® AI Optimization | ✅ AI-driven campaign optimization helps boost engagement and conversion rates. | ❌ No mention of AI-powered personalization or optimization tools. |
| Unified Multi-Channel Messaging | ✅ Supports SMS, MMS, WhatsApp, and voice channel messages in a single platform. | ✅ Offers SMS, web, live, and social media messaging. |
| U.S.-Based Support by Messaging Experts | ✅ Provides 24/7 dedicated support from SMS experts via phone, email, and text. | ⚠️ Offers support, but availability and agent expertise may vary. |
| 99.9% Uptime / ISO 9001 Infrastructure | ✅ Ensures reliable sends with ISO 9001-certified infrastructure and a 99.9% uptime guarantee. | ❌ Does not publicly provide uptime guarantees or ISO 9001 certification details. |
| Faster Time to Value | ✅ Quick onboarding with minimal IT involvement helps your team deploy fast. | ✅ User-friendly interface allows for swift setup of SMS campaigns ideal for small businesses. |
Why TrueDialog?
TrueDialog’s feature-rich, enterprise-level SMS platform ensures fast, easy, and secure delivery of millions of messages every day.
Learn MoreHeymarket charges $49 to $199 per user per month, which is an astronomical cost for large and fast-growing teams. TrueDialog offers unlimited users and predictable, flat-rate pricing so you can scale to sales, marketing, and service teams without facing ballooning expenses.
Heymarket relies on third-party aggregators to support delivery, which can lead to message filtering, delivery delays, and blocked messages. TrueDialog connects directly to U.S. carriers for more reliable sends, rapid delivery, and a lower risk of filtering — which is vital for high-volume campaigns and time-sensitive communications.
Heymarket lacks advanced compliance certifications, creating vulnerabilities for highly regulated industries. TrueDialog is SOC 2, TX-RAMP, and ISO 9001 certified to ensure regulatory compliance, data protection, and peace of mind.
Heymarket’s infrastructure struggles with large-scale messaging. TrueDialog handles millions of messages without breaking a sweat. Our platform supports enterprise campaigns with better throughput and proprietary, AI-powered deliverability optimization.
Heymarket depends on shaky Zapier connections to support its integrations. TrueDialog connects natively with Salesforce, HubSpot, MS Dynamics, Marketo, and Eloqua to ensure seamless workflows, real-time data syncing, and closed-loop reporting.
Heymarket offers basic WhatsApp and Facebook Messenger connections but relies on third-party infrastructure to power communications. TrueDialog delivers powerful multi-channel support for SMS, MMS, voice, WhatsApp, and Facebook Messenger with carrier-grade reliability.
Heymarket’s team inbox works for basic collaboration on a small scale. TrueDialog’s enterprise-grade Comms Hub supports seamless cross-departmental workflows with AI-assisted replies, advanced permission management, and unified analytics.
Heymarket’s automation can manage simple drip sends but buckles under the weight of more demanding campaigns. TrueDialog powers advanced, behavior-triggered, multi-channel orchestration. It integrates deeply with your CRM to enable rich automations, like messages that trigger based on customer actions.
Heymarket charges exorbitant user fees and $0.03 per message rates, and offers no volume discounts. TrueDialog’s transparent pricing for unlimited users and direct carrier connections ensures predictable costs and superior value as you scale.