Easy To Use. Flexible. Enterprise-Grade.
Heymarket is built for small teams with limited needs. TrueDialog is built for large and growth-driven organizations that need more reliable support. Our platform offers carrier-direct SMS delivery, enterprise-grade security, and deep CRM integrations to streamline your workflows. Heymarket simply can’t compete.
While Heymarket reels customers in with the promise of centralized communication, TrueDialog delivers a truly seamless experience.
Our feature-rich SMS platform unifies short-code mass messaging and long-code 1:1 conversations into a single seamless thread, without the chaos of a shared inbox.
No bottlenecks, no silos, no unnecessary complications.
With TrueDialog, you get:
If you’ve outgrown team texting tools and need tech that supports better engagement and limitless growth, then it’s time to upgrade to TrueDialog.
|
|
|
|---|---|---|
| CPaaS & Software Platform in One | ✅ Combined CPaaS and SMS Software ensures faster, more reliable delivery and reduces potential points of failure.Combined CPaaS and SMS Software ensures faster, more reliable delivery and reduces potential points of failure. | ❌ Reliance on third-party CPaaS solutions can introduce additional latency and delivery issues. |
| Short Code + Long Code in One Thread | ✅ Seamlessly blends mass messaging and 1:1 conversations within a single thread. | ❌ Does not support unified threading of short code and long code messages. |
| Enterprise-Grade Compliance | ✅ ISO 9001-certified infrastructure and enterprise-grade security meet compliance standards. | ❌ Does not publicly provide uptime guarantees or ISO 9001 certification details. |
| AI-Powered Opt-Out Detection | ✅ TrueOptOut understands every way people ask to opt out, from “STOP” to “take me off your list.” It honors and logs each request, so you stay compliant and avoid costly TCPA fines. | ❌ Opt-out relies on exact-match STOP keywords. Requests phrased any other way can be missed, leaving TCPA exposure. |
| Unlimited Users at No Extra Cost | ✅ Scalable platform supports enterprise-level user bases without compromising performance. | ❌ Limited scalability for large-scale deployments. |
| Native CRM Integrations | ✅ Native integrations with major CRM platforms (e.g., Salesforce, HubSpot) support seamless workflows. | ❌ Limited native CRM integration options. |
| Cross-System SMS Visibility | ✅ With TrueConnect, every SMS appears on the matching record in each TrueDialog connected system, matched by phone number, so sales, marketing, and support see the same conversation no matter which tool sent it. | ❌ SMS stays in the tool that sent it. Sharing it across other CRMs takes middleware or custom development. |
| TrueDelivery® AI Optimization | ✅ AI-driven campaign optimization helps boost engagement and conversion rates. | ❌ No mention of AI-powered personalization or optimization tools. |
| Unified Multi-Channel Messaging | ✅ Supports SMS, MMS, and voice channel messages in a single platform. | ✅ Offers SMS, web, live, and social media messaging. |
| U.S.-Based Support by Messaging Experts | ✅ Provides 24/7 dedicated support from SMS experts via phone, email, and text. | ⚠️ Offers support, but availability and agent expertise may vary. |
| 99.9% Uptime / ISO 9001 Infrastructure | ✅ Ensures reliable sends with ISO 9001-certified infrastructure and a 99.9% uptime guarantee. | ❌ Does not publicly provide uptime guarantees or ISO 9001 certification details. |
| Faster Time to Value | ✅ Quick onboarding with minimal IT involvement helps your team deploy fast. | ✅ User-friendly interface allows for swift setup of SMS campaigns ideal for small businesses. |
| Rich Communication Services (RCS) Support | ✅ Yes – Full RCS support for branded, interactive messaging with read receipts, carousels, and rich media | ❌ No – SMS-only; lacks modern messaging features and carrier-grade RCS capabilities |
* Heymarket and the Heymarket Logo are trademarks or registered trademarks of Heymarket, used here for comparative and informational purposes only. All trademarks are the property of their respective owners.
TrueDialog’s feature-rich, enterprise-level SMS platform ensures fast, easy, and secure delivery of millions of messages every day.
Heymarket charges $49 to $199 per user per month, which is an astronomical cost for large and fast-growing teams.
TrueDialog offers unlimited users and predictable, flat-rate pricing so you can scale to sales, marketing, and service teams without facing ballooning expenses.
Heymarket relies on third-party aggregators to support delivery, which can lead to message filtering, delivery delays, and blocked messages.
TrueDialog connects directly to U.S. carriers for more reliable sends, rapid delivery, and a lower risk of filtering — which is vital for high-volume campaigns and time-sensitive communications.
Heymarket lacks advanced compliance certifications, creating vulnerabilities for highly regulated industries.
TrueDialog is SOC 2, TX-RAMP, and ISO 9001 certified to ensure regulatory compliance, data protection, and peace of mind.
TrueDialog goes a step further with TrueOptOut®, our AI-powered opt-out intent engine that detects the opt-out requests keyword matching misses — reducing TCPA exposure on every inbound message.
Heymarket’s infrastructure struggles with large-scale messaging.
TrueDialog handles millions of messages without breaking a sweat. Our platform supports enterprise campaigns with better throughput and proprietary, AI-powered deliverability optimization.
Heymarket depends on shaky Zapier connections to support its integrations.
TrueDialog connects natively with Salesforce, HubSpot, MS Dynamics, Marketo, and Eloqua to ensure seamless workflows, real-time data syncing, and closed-loop reporting.
With TrueConnect, every SMS appears on the matching record in every TrueDialog-connected system, matched by phone number, so sales, marketing, and support see the same conversation no matter which tool sent it.
Heymarket offers basic WhatsApp and Facebook Messenger connections but relies on third-party infrastructure to power communications.
TrueDialog delivers powerful multi-channel support for SMS, MMS, voice, and Facebook Messenger with carrier-grade reliability.
Heymarket’s team inbox works for basic collaboration on a small scale.
TrueDialog’s enterprise-grade Comms Hub supports seamless cross-departmental workflows with AI-assisted replies, advanced permission management, and unified analytics.
Heymarket’s automation can manage simple drip sends but buckles under the weight of more demanding campaigns.
TrueDialog powers advanced, behavior-triggered, multi-channel orchestration. It integrates deeply with your CRM to enable rich automations, like messages that trigger based on customer actions.
Heymarket charges exorbitant user fees and $0.03 per message rates, and offers no volume discounts.
TrueDialog’s transparent pricing for unlimited users and direct carrier connections ensures predictable costs and superior value as you scale.