Salesforce SMS Integration
See why we were awarded Salesforce Most Promising Solution Provider.
"TrueDialog has helped our business grow tremendously while still sticking to our strict government security standards. The SalesForce integration was one of the easiest projects that we took on."
Capterra 5 Star Rated SMS Platform
Why We Are Better
100% Native
TrueDialog's integration is not a connector, you message directly from Salesforce CRM application.
Bulk or 2-Way SMS
Text from Lead, Contact and Opportunity records with all Salesforce SMS messaging activity recorded in Salesforce CRM.
Works with Salesforce Flows
Build Salesforce texting automation and workflows easily.
USA Based Support
Headquartered in Austin, all support representatives are based in Michigan, Texas, and California.
Easily deploy and administer Salesforce texting through our native integration.
Salesforce SMS Texting Made Simple
TrueDialog's Salesforce SMS texting integration isn't complicated and doesn't require IT expertise. In just minutes, your users across sales, marketing and customer service teams can begin texting. And unlike other so-called Salesforce SMS integrations, ours is truly native and provides team-based, multi-user, 2-way texting and mass SMS texting. With TrueDialog, connecting with your customers has never been easier or more efficient.
Install the TrueDialog Salesforce text messaging integration package in a few simple steps
Send and receive SMS text messages to individual Salesforce contacts and leads, or message an entire list
Create new SMS texting templates to accelerate Salesforce text messaging.
Review ongoing text message activity in your Salesforce contacts
Short & Long Codes for Ultimate Flexibility & Scalability
TrueDialog offers short codes (shortened phone numbers) and long codes (traditional, 10-digit phone numbers) using our proprietary "TrueDialog" feature. Get the most out of Salesforce texting by using short codes for mass marketing campaigns and long codes for 2-way customer service.
Our Contact Center SMS solution empowers multiple teams and reps to see and contribute to the same text messaging thread with customers using our "Team-to-1 Dialog" feature. Engage in full collaboration, resolve issues faster, and improve customer satisfaction - with all customer data perfectly synced with customer records inside of Salesforce.
Business Pro
$375/month
25,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
1.5 cents per message/minute on overage
Salesforce SMS and Microsoft Dynamics CRM Integrations
Enterprise
$899 /month
75,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
1.2 cents per message/minute on overage
Free Keywords Included
Salesforce SMS and Microsoft Dynamics CRM Integrations
Custom Enterprise
$2,499 /month
250,000 messages/minutes included
No Setup Fee
Unlimited Contacts
Dedicated Account Rep
On-site Consultation
1 cent per message/minute on overage
Salesforce SMS and Microsoft Dynamics CRM Integrations
TrueDialog's Salesforce SMS complements your marketing stack with a variety of integrations.
TrueDialog's cloud-based platform is an API-first approach and we’re proud to be part of the Salesforce AppExchange. We also have integrations with marketing automation platforms.
Need a fully-documented SMS API?
Our RESTful API is the newest and best in the industry. We already built what you need, so why invest in resources and waste time? Save time and move fast with TrueDialog.
What Makes Us Different
We've pre-built many features to distinguish TrueDialog from other SMS vendors. Whether you use our turn-key Enterprise SMS Platform, native integration, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.
SMSafe Dual Cloud-Database
TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.
TrueDialog's Unique Team-Based 2-Way Texting Feature
Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.
Android & iOS Mobile Apps
Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in two-way messaging at scale.
Direct Carrier Connections
Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.
Experience
Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.
More Efficient SMS API: Lighting Fast With Less Bandwidth
Our campaign endpoint lets you send millions of messages with just one API call. Other providers require one API call for each message sent. Stop taxing your systems and bandwidth and get faster delivery.
Contact Center SMS Texting Solution
Pre-built feature for Call Center Managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of team-based dialog at scale for large enterprises.
Marketing & CRM Integrations
Seamlessly utilize our native Salesforce CRM integration with HubSpot, as well as Oracle Eloqua and Marketo.
Scheduling Engine
Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.
