Award Winning & Secure SMS Marketing Solution
Awarded for Our Impact and Innovation. Secured with Leading Industry Standards.
Driving Impact for Thousands of Brands
As a trusted partner in SMS marketing, TrueDialog delivers.
Mid-Market
Financial Services
“TrueDialog helped us achieve a 100% improvement in message deliverability and reduced our SMS costs by 75%.”
Enterprise
Sports
“When we look at this year’s SMS campaign, we saw a return on ad spend related to text messaging of 1,200%. We saw better conversion rates for text messaging than we did even for email – 433% higher.”
We do business differently
Our customers count on us for expertise, infrastructure, and acumen in order to fully leverage SMS as a core communication channel, powering their business forward.
Superior Features
We built our platform to be easy for users and with sophisticated enterprise SMS features, including our drag-and-drop account tree and our award-winning AI-powered delivery optimization tool, TrueDelivery®.
Fair & Transparent Pricing
We believe in fair and transparent pricing: no hidden fees, middlemen, or markups. Our invoices are clear, so you know exactly what you are paying for. Ranked #1 in Competitive Pricing by G2.
Security & Compliance
Built for companies who care about enterprise-grade security and industry compliance. We are SOC2 Type II and TX-Ramp certified, adhering to the framework based on NIST SP 800-53. We offer MFA and SSO, and are your trusted partner in CTIA campaign compliance, helping you quickly register both short and long codes. And with TrueOptOut, our AI-powered opt-out detection catches opt-out requests in plain language that keyword filters miss and honors them automatically, so you keep clean lists and reduce TCPA exposure.
We Work Where You Work
Be it in your existing tech stack, through our web application, on our mobile app, or through our API – we have the ability to work where you and your users work every day.
Multiple Communication Channels
Our platform centralizes SMS, email, voice, web chat, and social messaging for seamless, efficient and impactful communication.
Award-Winning Support
Proven Partners in Your SMS Communications. The average tenure on our customer support team is 10+ years, and we are all based in the United States. With our omnichannel customer support, your team can submit support tickets by call, text, email, or through a ticket. We are true experts and proven partners who actually answer the phone.
Fast Time to Business Value
Onboard and Launch in Two Weeks. Our onboarding process ensures that our customers are trained and their first campaign is launched in as little as two weeks. Our customers experience fast time to business value and an ROI of under 3 months.
Available Integrations
TrueDialog brings two-way texting, campaign automation, and messaging infrastructure into the CRM and marketing platforms your team already uses. With TrueConnect, every text appears on the matching record in every TrueDialog-connected system, matched by phone number — so your teams see the same conversation everywhere it’s relevant, even when those systems aren’t connected to each other.
Salesforce Sales Cloud
Native integration with unlimited bulk sends and two-way SMS
HubSpot
Native inside Marketing, Sales, and Service Hubs.
Dynamics 365
Text for sales, insights, and service needs.
Microsoft Teams
Streamline communications from within Microsoft Teams
Microsoft Outlook
Take Outlook to the next level with SMS marketing
Eloqua
Supports 1-to-1, 2-way texts, and bulk SMS
Salesforce Marketing Cloud
Native integration with unlimited bulk sends and journey automation
Adobe Marketo Engage
Create triggered messages and ABM campaigns
TrueDialog’s unique platform combines business mass text messaging and personalized two-way texting at scale
Turn Your SMS Marketing Campaigns into Conversions. With a robust platform, and unique solutions for list building and segmentation, campaign templates and scheduled campaign sends, your campaigns are easy to send, and easier to measure.
