Application-to-person (A2P) messaging is a type of texting where businesses use a platform like TrueDialog to send messages to hundreds, thousands, or even millions of individual recipients. It’s different from person-to-person (P2P) messaging, which is how people text each other from their personal numbers.
Organizations using A2P messaging are required to comply with SMS industry regulations developed to protect consumers from spam and other unsolicited messages. However, using A2P also enables businesses to send many more messages (and do so faster and more reliably) than they could from a personal phone number.
10DLC REGISTRATION
Get Registered In Days
Work with a compliance partner – not just a platform. TrueDialog manages your 10DLC registration and keeps you aligned with A2P rules, so your business texts reach customers quickly, securely, and without the guesswork.
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Approved in days, not weeks. No manual paperwork, no need to do it yourself (unless you want to).
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Automated 10DLC registration built into the platform and our team is here to help.
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Expert Support. Our US-based expert support staff help get you up and running as soon as possible – included at no charge
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10DLC Registration Is Complicated. We Make It Simple.
A2P 10DLC registration requires business verification, campaign approval, and ongoing compliance. TrueDialog automates the process, handling brand and campaign registration while keeping you aligned with evolving carrier and CTIA requirements.
No Surprise Fees For Staying Compliant.
10DLC registration is included with every TrueDialog plan—not a paid add-on. Carrier pass-through fees are billed at cost with no markup, so you know exactly what you’re paying for.
Carrier-Verified Numbers That Actually Get Delivered.
Registering your 10DLC verifies your brand, improves deliverability, and qualifies you for higher throughput tiers. TrueDialog’s owned infrastructure supports high-volume sending at enterprise scale.
Driving Impact For Thousands of Brands
Frequently Asked Questions
10DLC Registration and A2P Compliance
A 10-digit long code (10DLC) is a dedicated number that’s been approved by mobile carriers for business texting purposes. Using a registered 10DLC allows you to send higher volumes of messages while reducing your chances of triggering carrier spam filters.
All businesses that want to send SMS and MMS messages from a 10-digit phone number in the U.S. must register their 10DLC with The Campaign Registry.
Text messages sent from unregistered numbers are heavily filtered by carriers, so your messages may be flagged and blocked. Additionally, sending marketing messages or high-volume campaigns from a non-approved number violates industry regulations. Doing so could lead to significant fines, legal action, and, in some cases, a complete suspension of your phone number. In other words, it’s not a wise business decision.
A 10DLC is a local 10-digit phone number that’s been vetted by carriers for business and marketing purposes, whereas a 1-800 number is a toll-free number with a different verification process. Although brands can register their 1-800 numbers for A2P use, texting from a 10DLC number with a local area code often feels more personal for your audience.
Short codes are five- or six-digit numbers with a different registration process than 10DLC numbers. They’re also best for high-volume, time-sensitive messages (such as urgent notifications, two-factor authentication codes, or text-to-join campaigns), while 10DLC numbers are more ideal for two-way conversations (such as customer support or personalized updates). Many brands use both a 10DLC and a short code, and TrueDialog supports both.
(In fact, as a partner of the U.S. Short Code Registry, TrueDialog can provision dedicated and branded short codes for your brand.)
TrueDialog simplifies 10DLC registration so you and your team don’t have to navigate confusing processes or interpret carrier policies on your own. By automating your registration, supporting you through campaign submissions, providing access to built-in compliance tools, and offering ongoing guidance on regulatory requirements, we help eliminate the headaches associated with A2P 10DLC. This way, you can stress less and focus on what you do best: connecting with your audience.
Start Texting Compliantly — Fast.
Let TrueDialog handle your 10DLC registration and A2P compliance. You get carrier-verified numbers, enterprise-grade security, and a U.S.-based team that answers the phone.