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TrueDialog Launches Higher Education SMS Texting Platform

Austin, TX – December 14, 2016 – TrueDialog today announced the launch of a specialized SMS Texting Solution for Colleges, Universities & Schools.

TrueDialog today announced the launch of a specialized SMS Texting Solution for Colleges, Universities and Schools. This new solution leverages TrueDialog’s robust enterprise-grade business SMS Texting platform to bring a unique solution to the higher education market. By utilizing a combination of short code and long code technology, TrueDialog’s platform is built for both mass notifications and personalized SMS conversations.

“We built our Higher Education SMS Texting Solution while working closely with, and carefully listening to, a major university and we designed it to meet the unique needs of the primary departments of educational institutions including: Admissions, Registration, Student Services, Financial Aid, Alumni and Campus Safety,” commented John Wright, CEO of TrueDialog. He further added “by leveraging our direct carrier connections and TrueDialog’s powerful SMS platform for business, we are able to bring enterprise-grade performance, deliverability and features to the education market at prices that are significantly below our competition. It’s a win-win for students and managers in the education industry.”

TrueDialog’s SMS Texting solution includes our unique “TrueDialog” Contact Center SMS solution which enables two-way student texting dialogs to create threaded, multi-agent, team-to-student conversations at scale. A huge difference from basic “2-way” SMS technology which limit agents to text conversations with only a single team member contributing to the student dialog at a time. As an example, TrueDialog’s solution allows Admissions, Financial Aid, Registration and Student Services to all chime into the text conversation – creating a seamless experience for the student, faster response times and improved team productivity.

TrueDialog is perfect for Enrollment Centers & Admissions Reps to engage students with one-to-one personalized text messages at scale, while also allowing education managers and Admissions Directors to monitor, control and measure all SMS communications with students. Access can be granted for view-only, or for any level of SMS messaging to groups or mass texting. Empower your call center associates and admissions reps to simultaneously talk, text and seamlessly collaborate as a team to quickly resolve issues, boost enrollments and increase student satisfaction.

TrueDialog’s Higher Education Solution also includes access to short codes for mass notifications including: important date reminders, registration reminders, campus events, student notifications, athletics, alumni events, career services events and other mass notifications. Enterprise platform customers also have access to TrueDialog’s Multi-Channel Urgent Alert Notification System at no cost. Instantly send emergency alerts with voice messages, SMS text messages, email and social network alerts.

There is no better medium to reach students and prospects than with SMS text messaging. Today’s students are mobile, primarily communicate via SMS Texting and with 97% of Text messages read in less than 3 minutes, it is more critical than ever for colleges and universities to engage students through SMS Texting instead of being buried in a student’s email inbox. Cut to the front of the line with TrueDialog’s Higher Education SMS Texting platform.
TrueDialog’s Higher Education SMS Texting Platform: Improve productivity. Eliminate phone tag. Improve student satisfaction. It’s proven, it works, and it is the next major evolution in enterprise student engagement. To learn more about TrueDialog’s SMS Texting Solutions for Higher Education, click here.

About TrueDialog

Now in our 9th year serving customers, we are serious about scalability, security and compliance. Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is Built for Big Business, yet Made Easy for Small Business. TrueDialog has direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors. Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center SMS Texting Solution and SMS Mobile Apps. All are integrated with major CRMs. With our Business Texting Solution, Higher Education Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise customer and student engagement. We hope you will contact us at, or call us at 512-501-5940 and let us show you our great customer service. Click here to visit our website:

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